About the role
Overview
Field Service Manager – Electrical Services Group (ESG)Location: Remote in Canada
Travel: Up to 50% to project sitesEmployment Type: Full-time, Permanent Industry: Electrical Testing/Field Services/Industrial & Commercial Power
About Shermco IndustriesShermco Industries is North America’s largest independent provider of electrical testing, engineering, maintenance, and repair services. With a strong commitment to safety, technical excellence, and customer service, Shermco supports clients across utility, industrial, renewable, and commercial sectors.
Our expertise spans power system commissioning, electrical testing, protection & control, and asset lifecycle management. Shermco Canada continues to expand its footprint by delivering reliable, high-quality solutions that support critical electrical infrastructure and evolving energy needs.
About the RoleWe are seeking an experienced Field Service Manager for our Electrical Services Group to lead the coordination and execution of electrical testing, maintenance, and field service activities across British Columbia.
Reporting to the General Manager, Operations, this role is focused on efficient field execution, workforce coordination, and service delivery quality across a broad range of electrical services (excluding specialized protection & control work). The successful candidate is a strong operational leader with a background in field service execution and team supervision.
Responsibilities
Field Operations Execution
Oversee daily delivery of acceptance testing, maintenance, troubleshooting, and inspection services
Coordinate technician schedules, dispatch, and site assignments
Ensure work is completed efficiently, safely, and in accordance with company standards
Monitor field productivity, utilization, and job completion progress
Workforce Coordination
Lead assigned teams of electrical technicians, testing personnel, and field leads
Manage day-to-day staffing alignment to meet project and service demands
Provide direction and support to field teams to maintain consistent execution quality
Assist with onboarding and field readiness of new hires
Service Quality & Consistency
Ensure consistency in testing procedures, documentation, and reporting quality
Review job packages and field reports for completeness and compliance
Reinforce standardized work practices across job sites
Address field execution issues and implement corrective actions
Safety & Compliance
Promote a strong safety culture aligned with WorkSafeBC regulations and company policies
Ensure adherence to:
Canadian Electrical Code (CEC)
CSA standards
Support toolbox talks, site safety checks, and incident response activities
Ensure compliance with provincial employment standards as related to field staff
Customer Service & Field Support
Support client interactions related to field service delivery
Address service issues, jobsite concerns, and schedule changes
Ensure customer expectations are met through reliable and professional service
Coordinate with internal teams to ensure seamless job execution
Scheduling & Resource Planning
Maintain short-term scheduling plans for field service work
Track active work orders, backlog, and technician availability
Identify scheduling conflicts or capacity gaps and escalate as needed
Coordinate with internal stakeholders to align field resources with workload
Qualifications
Education & Experience
Diploma or degree in Electrical Technology, Engineering, or related field (preferred)
8+ years of experience in electrical field services or industrial maintenance
Experience supervising or coordinating field-based teams
Background in electrical testing, commissioning, or maintenance services
Technical Knowledge
Familiarity with:
Electrical testing and maintenance practices
Low, medium, and high-voltage systems
Working knowledge of:
CEC and CSA standards
Field service workflows and jobsite operations
Skills
Strong coordination, scheduling, and organizational skills
Practical problem-solving in fast-paced field environments
Effective team leadership and communication skills
Execution-focused with attention to safety and quality
Other Requirements
Ability to travel up to 50% within British Columbia
Valid driver’s license
Ability to meet site and safety compliance requirements
Equal Opportunity Employer
Shermco is an Equal Opportunity Employer. We encourage applications from all qualified individuals. Accommodations are available upon request throughout the selection process.
Pay Range
CAD $170,000.00 - CAD $180,000.00 /Yr.Originally posted on Himalayas