Fundraise Up

Sr. Deal Desk Manager

Remote, United States remote Entry $138,000 - $150,000
remote Technology & IT Salary listed Curated
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About the role

About Us
At Fundraise Up, we are reimagining the fundraising platform to create the fastest and most convenient way to donate to non-profit organizations. Our innovation is aimed at enhancing loading speeds, boosting conversion rates, offering diverse payment methods, and more. Each month, individuals worldwide donate tens of millions of dollars through our platform.
We are the go-to fundraising solution for some of the world's leading non-profit organizations. UNICEF, The Obama Foundation, the Alzheimer's Association, and many others leverage our platform for their online fundraising needs.
About the Role
We’re looking for a Senior Deal Desk Manager to establish and lead the Deal Desk function within our Finance and Business Operations team. This is a foundational role that will bring structure, accuracy, and insight to how we assess, price, and forecast our revenue opportunities across the sales cycle.
Unlike traditional SaaS businesses, our model is transactional - we don’t rely on contracts or fixed commitments. Our revenue comes directly from donation volume, so the Deal Desk will play a critical role in ensuring that pipeline estimates and deal values are accurate, consistent, and grounded in real data about nonprofit donation behavior.
What You’ll Do
Build the Deal Desk function from the ground up, including frameworks, tools, and processes that enable accurate forecasting and revenue attribution.
Partner closely with Sales, RevOps, Legal and Finance to validate pipeline data and ensure that deal values reflect consistent logic tied to each nonprofit’s actual or expected donation volume.
Develop and maintain a standard methodology for deal value estimation, leveraging internal benchmarks, historical data, and donation behavior patterns.
Implement controls and reporting to identify discrepancies between sales pipeline, donation data, and realized revenue.
Support forecast accuracy and board-level reporting, ensuring alignment between CRM pipeline and financial models.
Collaborate with Product and Data teams to improve data sources and visibility into nonprofit donation flows.
Advise GTM leadership on pricing and structure of high-impact or complex deals.
Build scalable documentation and training to ensure consistent use of Deal Desk processes across the GTM organization.
What You’ll Bring
5+ years of experience in Revenue Operations, Deal Desk, Sales Operations, or Finance within a technology or fintech company.
Proven track record building or scaling Deal Desk functions that improve forecasting and pipeline accuracy.
Strong analytical skills and comfort working with CRM (Salesforce) and financial systems.
Exceptional attention to detail and process design capability.
Ability to translate between business stakeholders (Sales, Finance, Product) and data-driven systems.
Experience in a transactional or volume-based business model (e.g. payments, donations, marketplaces, or usage-based SaaS) preferred.
Excellent communication and influencing skills; comfortable challenging assumptions and bringing clarity to complex GTM dynamics.
Compensation
The compensation range for this role is $138k - $150k
Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Perks & Benefits
Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
FSA and HSA Spending Account.
20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.
401(k) plan with company match.
100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.
Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).
Generous home office stipend to support your remote workspace.
Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars).
Charitable giving program and paid volunteer time off with registered non-profits.
**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Originally posted on Himalayas

Interview prep

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Role
Technology & IT CRM Data Analysis Finance Operations Remote Collaboration remote

Likely questions

  1. Tell us about work you have done that is close to the Sr. Deal Desk Manager role.
  2. How would you approach your first 30 days at Fundraise Up?
  3. Which of CRM, Data Analysis and Finance have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with CRM, Data Analysis and Finance.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Sr. Deal Desk Manager role because I can bring practical experience in CRM, Data Analysis and Finance, learn the team quickly, and contribute to the outcomes Fundraise Up needs from this hire.

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