Easyship

Senior Product Manager (SMB Growth)

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

About Easyship:
Easyship is a leading global shipping software and API platform trusted by 100,000+ eCommerce merchants to compare couriers, automate fulfilment, and simplify cross-border shipping, taxes and duties. A top-rated Shopify Certified Technology Provider, eBay preferred fulfilment partner, and Amazon preferred multi-channel integrator, Easyship is the G2 category leader (April 2026), offering 550+ courier services worldwide. We believe in accelerating borderless commerce through innovative solutions, and we're proud that brands of all sizes from small business to enterprise trust Easyship for all their shipping needs.
Who We’re Looking For:
Easyship is a shipping technology platform that connects sellers and marketplaces to couriers. Beyond that, we also build and execute customized end-to-end shipping solutions for clients worldwide. These Logistics solutions can combine a number of partners and services, from global freight forwarding services to last-mile delivery.
We’re looking for an experienced Product manager with good knowledge of ecommerce shipping, warehousing & fulfillment to oversee the delivery of these projects for our clients. Own part of the Easyship product by defining solutions in line with the product vision and strategy, coordinating with the design and engineering teams, in order to constantly create value for our users.
What would be you be responsible for:
Owning the activation, retention, and monetization for Easyship’s SMB merchant base
Supporting roadmaps that maximize business opportunities and align with Easyship's strategic goals.
Leveraging ROI assessment methodologies to prioritize your roadmap
Managing delivery of features from idea to release, and measuring their success
Working collaboratively with global teams in various functional areas such as design, data analytics, engineering, logistics, warehouse operations and support to deliver quality products
Gaining a deep understanding of our warehouse operations, their needs, and improving efficiency ultimately supporting profitability outcomes
Staying informed about market dynamics and competitor activities to help Easyship maintain a competitive edge
This is not a feature PM role. There's no stable roadmap someone hands you. You define problems, find levers, ship fast, and measure what matters.
Collaborate with Product Managers from various departments to shape their roadmaps, driving improvements in growth and retention metrics
You Might Be a Good Fit If…
You are obsessed with users but grounded in business and data
You have 6+ years of experience in product management with at least 2 years focused on growth or PLG initiatives.
You're hands-on, hungry, and thrive in fast-paced environments
You have a strong command over product analytics and experimentation frameworks
You’re structured in thinking, biased for action, and love taking ownership end-to-end
You have deep understanding of consumer psychology, user experience principles, and how to create intuitive, engaging product experiences
You are data-native, prioritizing cohorts, funnels, and experimentation over static documentation. You comfortably navigate SQL and dashboards to uncover non-obvious business insights
You possess practical experience with AI agents and LLMs. For you, prompt engineering is a fundamental requirement, not just a theoretical concept
You have an entrepreneurial spirit, having launched your own ventures or side projects, or you are a Growth expert who has mastered the entire lifecycle from acquisition to revenue
What we bring to the table as an employer:
Generous remuneration and stock units
We reimburse gym and wellness expenses so you can invest in your health
The freedom to ‘Work from Anywhere’ for 4 weeks in a year
Generous vacation policy, plus duvet days and mental health days to truly recharge
How we value inclusion in our recruitment practices:
Easyship is an equal opportunity employer. We make all employment decisions—recruiting, hiring, pay, benefits, training, promotion, leave, and separation—based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, veteran or military status, citizenship, or any other characteristic protected by law
How did the story of Easyship start? Find out below.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT API integration Data Analysis Human Resources MySQL Operations remote

Likely questions

  1. Tell us about work you have done that is close to the Senior Product Manager (SMB Growth) role.
  2. How would you approach your first 30 days at Easyship?
  3. Which of API integration, Data Analysis and Human Resources have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with API integration, Data Analysis and Human Resources.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Senior Product Manager (SMB Growth) role because I can bring practical experience in API integration, Data Analysis and Human Resources, learn the team quickly, and contribute to the outcomes Easyship needs from this hire.

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