About the role
Job Profile: Sales Operations & Pricing Analyst (looking for in Multiple Levels)
Role Summary
The Sales Operations & Pricing Analyst is responsible for end-to-end deal lifecycle management, including deal creation, validation, pricing analysis, margin optimization, and reporting. The role supports sales and partner teams by ensuring accurate pricing, compliance with policies, and timely deal processing while providing analytical insights to enhance business performance.
Key Responsibilitie
sDeal Management & Processin
gCreate, update, and manage indirect bid deals (Transactional, Promotional, MPS) in system tools
.Process deal requests submitted by partners or sales teams within defined Turnaround Time (TAT)
.Maintain accurate deal records and ensure completeness of all required information
.Pricing & Margin Analysi
sConduct detailed price and margin analysis (P&L) for all deal requests
.Validate pricing accuracy in line with approved pricing strategies and policy guidelines
.Support margin optimization through data-driven insights and recommendations
.Deal Validation & Complianc
eReview and validate incoming deals for accuracy, completeness, and adherence to policy
.Perform compliance checks and ensure alignment with country-specific delegation matrices
.Escalate exceptions, non-standard deals, or risks to Product Managers (PMs) or relevant stakeholders
.Approvals & Quotin
gApprove deals within delegated authority using system tools
.Generate and release customer quotes after validation and approvals
.Ensure all pricing approvals are justified and documented
.Stakeholder Communication & Coordinatio
nAct as a key liaison between Sales, Partners, Category teams, and Product Managers
.Provide timely updates on deal status and resolution of queries
.Support stakeholders in using internal and external tools for deal processing
.Reporting & Analytic
sPrepare and deliver sales, claims, and pricing reports for business teams
.Provide analytical insights to support decision-making and business performance improvement
.Track key metrics such as pricing accuracy, margins, and TAT adherence
.Special Pricing & Suppor
tManage special pricing requests, ensuring strong justification and compliance
.Review supporting documentation and provide recommendations for approvals
.Assist sales teams with pricing guidance and deal structuring
.
Key Skills & Competenci
esStrong analytical and financial skills (pricing, margin, P&L analysi
s)Knowledge of sales operations and deal lifecycle manageme
ntAttention to detail and high accuracy in data handli
ngEffective stakeholder management and communicati
onUnderstanding of pricing policies and compliance framewor
ksProficiency in Excel and reporting too
lsAbility to work in SLA-driven, high-volume environmen
ts
Experience & Qualificat
ionBachelorâs degree in Business, Finance, Economics, or related fi
eld2â6+ years of experience in sales operations, pricing, or deal support (level depende
nt)Experience in IT/Technology industry or channel sales environment prefer
red
Key Performance Indicators (K
PIs)Deal processing TAT adhere
nce Pricing accuracy and compliance
rateMargin improvement / profitability contribu
tionStakeholder satisfaction le
velsQuality and timeliness of reports and anal
ysis
Work Ti
mingsNight shifts to support global operations (IST 9:00 pm to 6:am sh
ifts)
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