About the role
Müller’s Solutions is seeking an experienced ServiceNow Cloud Migration Lead to own and deliver the migration of a ServiceNow instance from a self-hosted (on-premise) environment to ServiceNow on GCP. This is a hands-on technical leadership role requiring deep platform knowledge and a structured delivery mindset.
Key Responsibilities
Lead end-to-end migration planning: discovery, architecture, cutover, and post-migration validation
Conduct full assessment of the current on-prem instance (version, customizations, integrations, data volume)
Design the migration approach — clone-based lift, upgrade alignment, or phased rollout
Manage ServiceNow cloning, MID Server reconfiguration, and GCP connectivity
Audit and remediate custom scripts, flows, and integrations pre-migration
Coordinate with the client’s infrastructure and security teams on network, SSO, and firewall changes
Execute UAT support, regression testing, and hypercare post-go-live
Produce migration runbooks, risk registers, and cutover plans
Requirements
Required Skills
5+ years on the ServiceNow platform; at least one completed cloud migration (on-prem → cloud)
Strong knowledge of ServiceNow architecture: MID Servers, instance cloning, upgrade paths
Hands-on experience with GCP networking concepts (VPC, Cloud Interconnect, DNS)
Proficiency in ServiceNow scripting (Business Rules, Script Includes, Flow Designer)
Integration experience: REST, SOAP, LDAP, SSO/SAML
Familiarity with ServiceNow PDI, instance hierarchy, and clone exclusion rules
Nice to Have
• CSA or CIS certification
Experience with ServiceNow Health Scan and ATF (Automated Test Framework)
Prior work in KSA/GCC enterprise environments
Originally posted on Himalayas