2020 Companies

Shared Services Onboarding Coordinator - Part Time

Remote, United States remote Entry Salary not listed
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About the role

Job Type:
Regular

Work Location:
Remote - TX - Dallas

Overview:
2020 Companies is seeking a part-time Onboarding Coordinator to join our Shared Services Team!

The Onboarding Coordinator is responsible for delivering a high-quality, seamless hiring experience in a high-volume, fast-paced environment. This role manages all candidate onboarding activities from offer acceptance through the first day of employment, serving as the primary point of contact for new hires while partnering closely with recruiters, hiring managers, and internal stakeholders. The Onboarding Coordinator also provides critical operational and administrative support to ensure smooth departmental functions and compliance with all applicable employment laws.

What We Offer: 
Receive $17.00/hr, paid weekly 
Work remotely, from home 
Mobile Reimbursement 
Consistent schedule

Job Description:
Onboarding
Serve as the primary point of contact for new hires, guiding them through every step of the onboarding process from offer acceptance to day one
Partner with recruiters and hiring managers to ensure candidates are efficiently and expeditiously guided through the hiring process
Continuously monitor the applicant tracking system to ensure timely candidate flow and completion of all required tasks
Order and track pre-employment screenings in a timely manner
Manage I-9 compliance and ensure timely completion of all USCIS requirements
Ensure all necessary system logins and access are set up for incoming new hires
Manage and troubleshoot post-offer applicant tracking system access issues
Use sound judgment and appropriate resources to disposition candidates in accordance with client and company guidelines
Partner with HR and Legal regarding changing regulatory demands as needed
Ensure adherence to FCRA, EEO, and all related federal and state employment laws
Maintain excellent data integrity across all onboarding-related systems
Track and report on new hire progress to leadership teams
Continuously identify opportunities to improve the onboarding process and enhance the overall candidate experience

Operations & Administration
Handle daily organizational and administrative tasks to support departmental operations
Manage travel arrangements, scheduling, and other logistical needs for the team
Analyze and audit data for accuracy and completeness
Maintain a high level of customer service during inbound and outbound communications
Communicate in a timely and professional manner with all candidates and internal stakeholders
Provide accurate and timely responses to all inquiries and general correspondence
Assist with ad-hoc operational tasks as needed

Qualifications
High school diploma or equivalent required
1–2 years of relevant experience in onboarding, human resources, or recruiting preferred
Strong organizational skills with the ability to manage multiple tasks simultaneously
Excellent written and verbal communication skills, with a strong attention to detail and accuracy
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), including working knowledge of basic formulas and functions
Previous data entry experience strongly preferred
Ability to be resourceful and proactive when issues arise
Strong problem-solving skills and sound judgment under pressure
Customer service-oriented attitude with excellent interpersonal and collaboration skills
Ability to work both independently and as part of a team
Ability to thrive in a fast-paced, dynamic environment

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Administration Customer Service Excel Human Resources Operations remote

Likely questions

  1. Tell us about work you have done that is close to the Shared Services Onboarding Coordinator - Part Time role.
  2. How would you approach your first 30 days at 2020 Companies?
  3. Which of Administration, Customer Service and Excel have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Administration, Customer Service and Excel.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Shared Services Onboarding Coordinator - Part Time role because I can bring practical experience in Administration, Customer Service and Excel, learn the team quickly, and contribute to the outcomes 2020 Companies needs from this hire.

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