Maven Clinic

Channel Solutions Associate (Part Time - Contract)

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. 

An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 

Fortune Change the World (2024)

CNBC Disruptor 50 List (2022, 2023, 2024) 

Fortune Best Workplaces for Millennials (2024)

Fortune Best Workplaces in Health Care (2024)

TIME 100 Most Influential Companies (2023)

Fast Company Most Innovative Companies (2020, 2023)

Built In Best Places to Work (2023)

Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)

Great Place to Work certified (2020, 2021, 2022, 2023, 2024)

Fast Company Best Workplaces for Innovators (2022)

Built In LGBTQIA+ Advocacy Award (2022)

We're looking for a proactive, detail-oriented Project Manager who thrives in a fast-paced environment and is passionate about delivering exceptional outcomes. As a Channel Solutions Associate, you’ll support operational initiatives across our channels, including growth initiatives and AI. You’ll serve as a central point of coordination—managing timelines, aligning stakeholders, and delivering with excellence. This role offers the opportunity to work cross-functionally with internal teams and shape the way Maven expands through our channels.
What you’ll do:

Project manage channel initiatives - such as pipeline automation and provider credentialing 

Serve as the point of contact for project status updates, open issues, and escalation management

Collaborate across teams (Product, Engineering, Clinical, Sales) to resolve issues and drive seamless client experiences

What you bring:

3-5 years of experience in client delivery, operations, project management, or a related field

Exceptional communication and interpersonal skills—comfortable interfacing with both internal stakeholders and external clients

Strong organizational and project management capabilities, with a sharp attention to detail

A proactive, entrepreneurial spirit—you’re comfortable with ambiguity and energized by problem-solving

Bachelor’s degree or equivalent experience

Bonus if you have:

Knowledge of the healthcare ecosystem, particularly health plans and digital health platforms

Familiarity with tools like Claude, Salesforce, Looker

Experience working in a high-growth or startup environment

The base salary range for this role is $40 - $50 per hour, 20 hours per week for 16 weeks starting as soon as possible. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
This role requires active work authorization in the US.
Maven embraces a flexible and inclusive work environment. This role is open to candidate in: AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, VA, VT, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work.
At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.

Whole-self care through wellness partnerships

Hybrid work, in office meals, and work together days 

16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)

Annual professional development stipend and access to a personal career coach through Maven for Mavens

401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. 

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g [email protected]). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: [email protected]. For general and additional inquiries, please contact us at [email protected]

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Business Development CRM Operations Project Management Remote Collaboration remote

Likely questions

  1. Tell us about work you have done that is close to the Channel Solutions Associate (Part Time - Contract) role.
  2. How would you approach your first 30 days at Maven Clinic?
  3. Which of Business Development, CRM and Operations have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Business Development, CRM and Operations.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Channel Solutions Associate (Part Time - Contract) role because I can bring practical experience in Business Development, CRM and Operations, learn the team quickly, and contribute to the outcomes Maven Clinic needs from this hire.

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