Constant Contact

Software Engineering Manager - Product Customer Data Platform

Remote, United States remote Entry $140,000 - $168,000
remote Design & Creative Salary listed Curated
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About the role

Headquarters: Remote from Ontario, CA

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.  Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

We have an opening for an experienced Software Engineering Manager to lead a team of dedicated software engineers on our Customer Data Platform (CDP) team. You and your team will deliver functionality that is critical to the rollout of many of Constant Contact’s biggest initiatives. You’ll work closely with your team’s Product Owner to ensure the successful planning and execution of projects. As a Software Engineering Manager, you will develop the people on your teams to help them achieve their career goals while also fostering a culture of innovation, collaboration, ownership, and accountability.

You’ll play a vital role in supporting the ingestion and processing of real-time streaming events, a crucial component in the creation of our Customer Data Platform product. Your contributions will directly impact real-time customer segmentation, enhance automated customer journeys, and greatly extend the insights and recommendations we give to our customers to help them be successful marketers of their small to medium businesses.

What You’ll Do:

Manage complex technical projects and teams deeply rooted in data

Drive the Agile principles and ensure a high-performing team

Hire, mentor, and grow passionate individuals who work well in strong teams

Lead and motivate the very best software engineers, gaining their respect

By applying your mix of intelligence, initiative, integrity, domain knowledge, verbal agility, and diplomacy, rapidly earn the trust of astute teams and individuals across the company

Who You Are:

8+ years of industry experience with 3+ years of proven track record leading successful software teams in a data-driven environment is required

Experience working in tandem with other managers to drive execution and delivery of core functionality for SaaS products

Experience with a broad mix of technologies including Java, Go, React, AWS, CI/CI, Automated Testing, MySQL

SaaS experience and a track record of design and implementation for scaling large systems

Experience with real-time data streaming

Experience with Apache Flink and Kubernetes

Experience with Agile methodologies including Scrum or Kanban

#LI-Remote #LI-HK1

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency - All Full Time Employees
$140,000 - $175,000 CAD

Why You’ll Love Us:

We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. 

Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.

You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.

A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact [email protected].

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Notice to Recruiters and Staffing Agencies:

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

To apply: https://weworkremotely.com/remote-jobs/constant-contact-software-engineering-manager-product-customer-data-platform

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Design & Creative Human Resources Javascript MySQL Project Management Remote Collaboration remote

Likely questions

  1. Tell us about work you have done that is close to the Software Engineering Manager - Product Customer Data Platform role.
  2. How would you approach your first 30 days at Constant Contact?
  3. Which of Human Resources, Javascript and MySQL have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Human Resources, Javascript and MySQL.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Software Engineering Manager - Product Customer Data Platform role because I can bring practical experience in Human Resources, Javascript and MySQL, learn the team quickly, and contribute to the outcomes Constant Contact needs from this hire.

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