About the role
Canopie is a digital maternal health company supporting pregnant and postpartum individuals through structured, evidence-based support, education, and care navigation. We meet members where they are offering fully virtual access to coaching, classes, and clinical resources across the perinatal journey.
We are building a more inclusive and responsive model of care; one that recognizes the value of lived experience alongside clinical expertise.
Why This Role Matters
Decisions that shape the pregnancy and postpartum experience are deeply personal. Individuals navigating this time benefit from support that reflects real, lived understanding, not just clinical guidance.
Maternal Health Peer Specialists play a critical role in the care continuum by offering empathetic, experience-informed support. This role helps ensure members feel seen, understood, and empowered to make decisions that align with their own values, needs, and circumstances.
Peer support is not about directing decisionsâit's about creating space, sharing perspective when appropriate, and helping members navigate what feels right for them.
What You'll Do
Provide virtual peer support to members across pregnancy and postpartum, grounded in lived experience
Offer empathetic listening, validation, and encouragement through key perinatal transitions
Share personal insights when appropriate to normalize experiences and reduce isolation
Conduct outreach and engagement using structured workflows and communication tools
Support members in navigating common challenges (emotional wellbeing, identity shifts, recovery, feeding, sleep, returning to work)
Encourage connection to Canopie services (coaching, classes, clinical care) based on member needs
Recognize when additional or clinical support may be needed and follow defined escalation pathways
Document interactions clearly and consistently within Canopie's platform
Communicate with members via phone, video, and secure messaging
Participate in training, supervision, and peer support development
Scope & Boundaries
This is a non-clinical role and does not provide medical or mental health treatment
Peer Specialists do not diagnose or direct care decisions
The focus is on support, connection, and helping members navigate available resources
Clear escalation pathways are in place for clinical or higher-risk needs
Requirements
Who Thrives in This Role
Required
Lived experience with pregnancy and/or the postpartum period within the last :3-5 years
Ability to thoughtfully reflect on and use personal experience to support others in a balanced, appropriate way
Some experience in maternal health, peer support, community-based work, or caregiving roles
Comfortable providing virtual support and building connection in a digital environment
Strong interpersonal and communication skills with a warm, non-judgmental approach
Ability to follow structured workflows while maintaining authenticity in interactions
Strong digital literacy (video platforms, messaging tools, documentation systems)
Reliable, organized, and responsive in a remote setting
Preferred
Experience in peer support roles (formal or informal)
Exposure to perinatal mental health, coaching, or support groups
Background working with diverse or underserved populations
Bilingual (Spanish/English)
Schedule & Commitment
Part-time contractor role (approximately 20 hours/week; varies by program needs)
Availability during business hours required; evening and weekend availability is a plus
Benefits
Fully remote, digital-first care model
Ongoing clinical training, peer consultation, and supervision
Opportunity to help build equitable access to maternal health support at scale
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