About the role
Role Overview
Mercier Consultancy Group is seeking a French Speaking Digital Trust and Safety Analyst to join a leading consumer electronics brand in Sofia, Bulgaria. The role involves protecting digital ecosystems, reviewing user-generated content, and investigating trust and safety incidents. The ideal candidate is fluent in French, passionate about digital integrity, and ready for a high-impact role.
What You Will Do
Review and assess user-generated content, investigate trust and safety incidents, and collaborate with cross-functional teams to develop content moderation policies. Handle escalated cases, monitor platform health metrics, and contribute to regular reporting on trust and safety trends.
Why It Might Be a Fit
This role is ideal for a candidate with native or fluent French language proficiency, strong analytical and critical thinking skills, and a genuine interest in consumer electronics and online user safety. The company offers a competitive salary, fully paid training, comprehensive health insurance, and a relocation package.
Requirements
Native or fluent French language proficiency (spoken and written)
Valid EU passport
Previous experience in trust and safety, content moderation, digital risk, customer support, or a related online safety discipline
Strong analytical and critical thinking skills
Excellent written communication skills in both French and English
Benefits
Competitive monthly salary
Fully paid training
Comprehensive health insurance
Fully paid relocation package
Monthly performance bonus
€1,500 signing bonus
Supportive work environment
Career development opportunities
Team events
Originally posted on Himalayas