About the role
Role Overview
We are seeking a talented and motivated individual to fill a Portuguese Speaking Customer Support Specialist position in Bulgaria, based on-site in the vibrant capital city of Sofia. This role combines career growth, international exposure, and an exceptional benefits package.
What You Will Do
Deliver high-quality customer support to Portuguese-speaking clients via phone, email, and live chat channels, accurately log and manage customer interactions, and consistently meet and exceed individual and team KPIs.
Why It Might Be a Fit
This role is ideal for Portuguese-speaking professionals who are passionate about delivering outstanding customer experiences and seeking a career with international exposure and a comprehensive benefits package.
Requirements
Native or fluent Portuguese language skills, both spoken and written
Valid EU passport
Solid command of English (B2 level or above)
Prior experience in customer support services, contact centre operations, or a client-facing role
Strong interpersonal and communication skills
Proficiency in using digital tools, CRM platforms, and standard office software
Benefits
Competitive Monthly Salary
Fully Paid Training
Comprehensive Health Insurance plan
Fully Paid Relocation Package
Monthly Performance Bonus
€1,500 Signing Bonus
Structured career development pathways
Team events
Supportive multicultural work environment
Ongoing professional development opportunities
Originally posted on Himalayas