About the role
The Key Account Manager is an experienced manager that builds and cultivates long-term, strategic vertical relationships with large, complex customers and their broader organization. Focusing on assessing customer ongoing needs and fulfilling them with valued packaging solutions that surpass the customer’s expectations, creating a mutual, valued long term strategic partnership.
Responsibilities:
Relationship building within a customer’s hierarchy utilizing company resources and expertise that span across functions
Assess customer challenges that present opportunities where we can bring immediate available solutions to solve customer problems
Grow share of wallet by leveraging other company packaging offerings across the customer’s business.
Understand the importance of sustainability and recycling initiatives are to our customers and the markets they participate in
Performing regular Quarterly Business Reviews with your customer to assess progress towards mutual goals and targets with next steps
Negotiate long-term agreements that optimize margin while driving unit growth and top line revenue
Must have a strong sales hunter mentality with passion to succeed and win
Sell and defend the value that you and Mauser bring to the customer
Become proficient in company Salesforce CRM and Power BI and utilize it effectively within your area of responsibility
Be proactive in pricing strategies and the importance of selling through material cost changes and the value that Mauser provides
Work collaboratively across the business to identify and support company initiatives to standardize or reduce cost and waste
Assist SIOP to manage sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors strategies
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Contributes to team effort by accomplishing related results as needed and on time
Will require travel of up to 60% of the time
Requirements:
BA/BS Engineering, Business, Sales, Marketing or Communications
Strong background in Sales and the Packaging industry
Proven record of delivering YoY growth
Proficient with CRM tools to aid in territory and customer management
Strong communication skills both written and oral
Proven ability to analyze customer trends, financials and data, and make recommendations on strategy and customer management
Minimum 5 yrs of experience managing a large complex customer base
Minimum 7 yrs of direct sales experience and a track record of delivering results
Originally posted on Himalayas