About the role
Join Our Team at Mantra Charles - Where Hospitality Meets Excellence!
Nestled in the heart of Launceston, Tasmaniaâs vibrant cultural and gastronomic hub, Mantra Charles is more than just a hotelâitâs an experience. Offering a range of accommodation options with hotel rooms, studios and one-bedroom apartments, meeting and event spaces, as well as the best in Tasmanian cuisine at The Charles Restaurant.
On your days off, take time out and immerse yourself in nature, take in the picturesque coastline, or sample some of the finest produce and wines in the renowned food and wine region of the Tamar Valley.
Purpose
As a Houseperson, you are a key player in our Housekeeping Team! You will be in constant motion, zipping around to assist our room and public area attendants with a flair for being everyone's go-to helper. Delivering requested items to guests' rooms, ensuring our room attendants have a steady supply of linens, towels, and amenities, and handling the collection of used linens for laundering are some key tasks of the role. Your flexibility and willingness to help make you an essential part of our team, ensuring a smooth and enjoyable experience for our guests.
Primary Responsibilities
Prioritise and promptly fulfil guest requests, including delivering amenities, beds, cots, blankets, and pillows, and collecting items from guest rooms as needed
Collaborate with all members of the housekeeping team to ensure tasks are completed in a timely manner
Gather used linens from guest rooms and transport to the designated appropriate area
Assist with cleaning guest rooms and public area spaces are requested
Handle chemicals and cleaning materials with safety, respect guest privacy and security, and promptly report maintenance issues
Provide a welcoming service to all guests, assisting with questions, concerns, and offering precise details about our property's amenities and features
Skills And Experience
Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
You enjoy a physical role, navigating the property may involve using internal and external staircases, open pathways and pushing heavy trollies and equipment
You embrace collaborating with colleagues from various background
Reliable transportation and availability to work a variety of shifts including weekends and public holidays
Accor Benefits
ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accorâs industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
Please mention the word **IMPECCABLE** and tag RMmEwMTo3ZTAxOjoyMDAwOmU1ZmY6ZmU4YjoxYTg= when applying to show you read the job post completely (#RMmEwMTo3ZTAxOjoyMDAwOmU1ZmY6ZmU4YjoxYTg=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.