Maker Lab

Marketing Manager (Web Operations)

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
Sign in to apply Free account — we bring you straight back to this role.

About the role

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.
Role Summary:
As Marketing Manager, you will drive operational excellence for web platforms in Asia-Pacific. You will lead the lifecycle of web initiatives—from business cases to technical implementation—working with global stakeholders and local teams to deliver high-impact digital experiences.
Role:
Lead the end-to-end execution of web launches, encompassing A/B testing frameworks and Business-as-Usual (BAU) architectural updates.
Orchestrate bug tracking and resolution via our client's internal proprietary tool for analysing bugs, managing the technical interface with development teams to ensure asset integrity and quality assurance during staging.
Govern the web review process and decision-making architecture, ensuring strict adherence to global protocols for all new digital deployments.
Manage global localisation workstreams, collaborating with regional PMMs to optimise cultural relevance and linguistic precision across diverse markets.
Leverage Google Analytics and advanced dashboarding tools to monitor platform health, analyse user engagement (CTA performance, scroll depth), and quantify revenue impact.
Analyse A/B testing outcomes to evaluate statistical significance and optimise conversion metrics against regional benchmarks.
Synthesise regional performance data for executive reporting, contributing to internal strategic forums and stakeholder presentations.
Coordinate the lifecycle management of Toll-Free Numbers (TFNs) across integrated media channels, including acquisition and deprecation.
Execute monthly TFN audits and lead-quality reconciliation against CRM data to ensure operational compliance and inventory accuracy.
Serve as the strategic link between regional stakeholders and Global Telemanagement to resolve connectivity and lead attribution challenges.
Publish case studies and editorial content to web platforms via the central content management system.
You:
BA/BS degree or equivalent experience
7+ years of experience in project management
Experience with Google Analytics, GTM, and project management software (Asana preferred).
Proven ability to navigate a matrixed organisation, managing expectations between Global leads and Local market heads.
Strong attention to detail, especially regarding technical filing (Buganizer) and data auditing.
Proven success in managing complex web updates and testing schedules with precision.
Accuracy of TFN tracking and campaign attribution in SFDC/MMR.
Smooth coordination of localisation and A/B testing across the 7+ APAC priority markets.
Exceptional verbal and written English communication and presentation skills.
Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT CRM Data Analysis Digital Marketing Operations Project Management remote

Likely questions

  1. Tell us about work you have done that is close to the Marketing Manager (Web Operations) role.
  2. How would you approach your first 30 days at Maker Lab?
  3. Which of CRM, Data Analysis and Digital Marketing have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with CRM, Data Analysis and Digital Marketing.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Marketing Manager (Web Operations) role because I can bring practical experience in CRM, Data Analysis and Digital Marketing, learn the team quickly, and contribute to the outcomes Maker Lab needs from this hire.

Related jobs.

More roles from this company or category.