BCD Travel

Travel Consultant, Corporate

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

 

Travel Consultant, Corporate (Remote)

This is a full time permanent position with BCD Australia

If you are based in Sydney NSW, then this role is hybrid

 

As a Corporate Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? If so, then you may be a great fit, to work with BCD Travel’s corporate clients to support them with their travel requirements. Does this sound like you? – Read on! 

 

As a Corporate Travel Consultant, you will,

Search and confirm travel reservations for our corporate clients, using various forms of communication modes, including phones, email and live chat

 

Strong understanding of a client travel policy and can consistently provide consultation to the customer 

 

Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) 

 

Provide the client with the required industry information, such as low fares, exchange costs, and penalties 

 

Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement

 

About you 

Proven experience as a travel agent, with a minimum of three (3) years’ experience working for a travel management company on managing corporate travel arrangements 

 

Mid to advanced level skills in GDS Sabre – we provide dedicated training in Sabre too!

 

Willingness to flex from time to time on roster start and finish times

 

Strong verbal and written communication skills in English 

 

Solid working knowledge of the travel industry, policies, procedures, and processes 

 

Must have full working rights in AU

 

 
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
 
About us
BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.
 
Get to know us by reading our blog and checking out our social media:

https://www.bcdtravel.com/blog/

https://www.linkedin.com/company/bcd-travel/

https://www.instagram.com/bcdtravel/

https://www.facebook.com/bcdtravel/

 
You’ll be offered

Flexible working hours and work-from-home or remote opportunities

Opportunities to grow your skillset and career

Generous vacation days so you can rest and recharge

A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools

Travel industry professional perks and discounts

An inclusive work environment where diversity is celebrated

 
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected].
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Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Customer Service Human Resources Remote Collaboration Travel Consultant remote

Likely questions

  1. Tell us about work you have done that is close to the Travel Consultant, Corporate role.
  2. How would you approach your first 30 days at BCD Travel?
  3. Which of Customer Service, Human Resources and Remote Collaboration have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Human Resources and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Travel Consultant, Corporate role because I can bring practical experience in Customer Service, Human Resources and Remote Collaboration, learn the team quickly, and contribute to the outcomes BCD Travel needs from this hire.

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