Virtual Identity AG

Senior Account Director (m/f/x)

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

Job Description

Read this first: What this role is about

This is a client-lead role. You own client relationships and the commercial growth that comes with them. No disciplinary responsibility. At VI leading isn’t about hierarchy or reporting lines. You set direction and get people pulling towards it, but you don’t manage them on paper. Not an operational project role. You do not manage or run projects or manage delivery day-to-day. If what energizes you is owning the client and growing the business - rather than carrying disciplinary responsibility or running project operations - you are in the right place!

What you will do:

The Client Relationship. You build close, trusting partnerships with a portfolio of clients and are their primary point of contact.

The Business Value. You do not just process briefings. You actively help client to uncover and solve their real business challenges.

The Order Volume. You turn business challenges of your clients into signed offers. Together with the Client Partner team you are accountable for the agency’s annual order volume.

The Account Rituals. You shape the account team rituals to create the right atmosphere, ambition and dedication to deliver outstanding results that win the clients’ hearts and minds.

Requirements

What we expect:

A genuine pull towards owning client relationships, commercial growth and energizing the team around the client.

At least 6 yearsin client service, account management or consulting (agency side or in-house).

A completed university degree (engineering, economics or similar) or a comparable qualification.

A strategic mindset and real enthusiasm for digital topics.

Curiosity about people: You connect easily, listen closely and quickly see what matters.

Proficient English and very good German(written and spoken) is Mandatory.

Contact

Marion Huwatscheck

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Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Business Development Data Analysis Operations Senior Account remote

Likely questions

  1. Tell us about work you have done that is close to the Senior Account Director (m/f/x) role.
  2. How would you approach your first 30 days at Virtual Identity AG?
  3. Which of Business Development, Data Analysis and Operations have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Business Development, Data Analysis and Operations.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Senior Account Director (m/f/x) role because I can bring practical experience in Business Development, Data Analysis and Operations, learn the team quickly, and contribute to the outcomes Virtual Identity AG needs from this hire.

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