About the role
position information
Kiron rolled out HubSpot as its core CRM for partner management a few months ago, and is now preparing to extend its use to learner data management as well. The team is comfortable with the basics, but as our processes and data needs evolve, we require ongoing expert support to keep the system running smoothly, adapt it to new use cases, and unlock more advanced functionality.
This includes refining pipelines, maintaining automations and integrations, troubleshooting issues as they arise, and supporting the upcoming expansion into learner management. Instead of being a one-off implementation project, this is a long-term, part-time engagement to ensure our CRM stays clean, efficient, and aligned with our evolving organizational needs across both partner and learner use cases.
about the role
As a freelanceHubSpot consultant/admin, you will provide ongoing maintenance and optimization of our existing HubSpot system — including pipeline refinements, automation workflows, integrations, and data quality — while also supporting the upcoming roll-out of HubSpot for learner data management, on a part-time, long-term basis. The ideal candidate will act as a responsive HubSpot expert who can troubleshoot issues, guide the extension into new use cases, and help the team continuously get more value out of the tool.
your tasks
Conduct a weekly "office hour" session to support team members with real-time HubSpot questions and issues
Support with the set-up and configure HubSpot CRM, including contacts, companies, pipelines, and deal stages
Build and optimize fundraising and marketing workflows (e.g. lead routing, email nurturing, task automation)
Assist with form setup, landing pages, lead capture tools, and email templates
Provide light training to team members on how to use HubSpot efficiently for their specific roles
Configure dashboards and reports to help track performance and usage across the system
Advise on best practices for CRM hygiene, data quality, and segmentation
Support any integrations with third-party tools (e.g. Gmail, Slack, calendars, marketing tools)
Flag opportunities for improvement as your understanding of the team’s needs evolves
your profile
Proven experience setting up and administering HubSpot CRM (Marketing, Sales, and/or Service Hub)
Strong understanding of CRM strategy, lifecycle automation, and sales/marketing funnel stages
Comfortable explaining HubSpot concepts and features clearly to non-technical team members
Ability to troubleshoot user issues and find workarounds or best-practice solutions quickly
Strong communication and collaboration skills in a remote or asynchronous work environment
Experience working with small teams or startups is a plus
Ideally, experience with CRM integrations or API-based tools (e.g. Google, Asana)
Ideally, experience in Sales
Kiron is committed to empowerment and inclusion and continuously works to create a diverse, safe, and inclusive environment. We welcome applications from all people - regardless of cultural and social background, gender, age, religion, worldview, or sexual orientation.
our offer
Start Date: August/September
Duration: 6 months
Budget: €40 gross, including VAT
Expected weekly service hours: max. of 5h
Originally posted on Himalayas