Hands Up Communications

VRI American Sign Language Interpreter

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

OB TITLE: VRI American Sign Language Interpreter
FLSA STATUS: Independent Contractor
JOB SUMMARY: Qualified American Sign Language Interpreters are responsible for facilitating VRI interpreting in a professional and accurate manner. Interpreters must possess and maintain competence, proficiency, and professionalism in English and ASL. Due to the sensitive nature of much of the information processed during an interpretation session, interpreters must adhere to ethical and confidential standards at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform interpretations that are grammatically and syntactically accurate.
Punctuality and attendance are expected; timeliness is necessary as it directly reflects on the agency as well as the interpreter. If an issue arises it is the interpreter’s responsibility to inform the scheduling staff as soon as possible.
Interpreters are expected to work collaboratively with other internal or external interpreters.
As a representative of Hands Up Communications interpreters should exhibit professional behavior including attire, timeliness, attitude, manner, and overall behavior.
Interpreters are expected to adhere to ethical standards, procedures, and protocols specific to interpreting context (i.e. hospitals, courts, schools, etc.).
Confidentiality is required for all interpreting assignments unless specific circumstances arise that would cause the interpreter to violate the law. The content learned while on assignment is considered confidential. Additional information can be found in Hands Up Communication’s confidentiality/HIPAA agreements.
Effectively represent the Hands Up Communications brand when interacting with customers in the field.
Utilize the necessary technology for accurate reporting for billing, scheduling, and service evaluation.
QUALIFICATIONS/PREFERRED QUALIFICATIONS:
Bachelor of Arts degree (preferred); Associates of Arts degree accepted or 3+ years of experience in lieu of formal degree.
RID or BEI certification.
Acceptable score on the Educational Interpreter Performance Assessment (EIPA), as applicable to the role.
Knowledge of the community, culture, and values of the people and language to be interpreted.
Facilitate communication between English and American Sign Language.
Possess or have the ability to obtain local, regional, or national credentials. Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements.
Demonstrate the ability to work independently while meeting performance and customer service expectations.
Ability to apply code of ethics and standards of practice.
Ability to interpret for extended periods of time.
SUPERVISORY RESPONSIBILITY: None.
PHYSICAL DEMANDS: Sedentary, sitting, and frequent near vision use for reading and computer usage. Interpreters may be required to sit for long periods of time.
EEO STATEMENT: Hands Up Communications provides equal employment/contracting opportunities to all individuals regardless of their race, color, belief, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. This policy applies to all terms and conditions of employment.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Customer Service Data Analysis Vri American Sign remote

Likely questions

  1. Tell us about work you have done that is close to the VRI American Sign Language Interpreter role.
  2. How would you approach your first 30 days at Hands Up Communications?
  3. Which of Customer Service, Data Analysis and Vri have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Data Analysis and Vri.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the VRI American Sign Language Interpreter role because I can bring practical experience in Customer Service, Data Analysis and Vri, learn the team quickly, and contribute to the outcomes Hands Up Communications needs from this hire.

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