About the role
Who We Are
Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the worldâs largest, with nearly 300 million respondents in over 130 countries.
At Cint, we are committed to innovation and are rapidly expanding our portfolio of data solutions to power the next generation of insights. We are looking for passionate, results-oriented leaders to join us on this journey.
Job Description
The Senior Analyst will work with a technology leader in the market research industry specializing in online and digital research methodologies. As part of the Global Coverage Team, you will provide operational support for online research projects across multiple regions and time zones, ensuring continuity of service outside regional business hours.
In this role, you will support project delivery by responding to client and internal requests, troubleshooting project-related issues, monitoring project health, and coordinating with regional teams to ensure timely resolution of urgent requests. You will help maintain a seamless client experience by providing prompt communication, supporting project continuity during regional handoffs, and escalating issues when appropriate.
Please note:- the opportunity will require you to work US CST shifts and weekends.
Two days off per week will be provided.
Qualifications
Qualifications
BA/BS Degree
Minimum 2 years of customer-facing experience with proven ability to manage multiple online market research complex projects under tight deadlines
Proficient in Microsoft Excel and Google Suite
Strong work ethic with self-motivated mindset and drive to achieve goals
Ability to get on a call with the client and handle yourself professionally and competently
Detail oriented, self-starter who is eager to learn new skills and concepts
An innate sense of accountability, ability to provide proactive and thoughtful feedback
Top quality and ability in written and oral communication in English, additional languages are highly beneficial
High speed Internet connection to be able to communicate and conduct business worldwide
Preferred Qualifications
Knowledge of the online market research ecosystem
Knowledge of programmatic sampling
Survey design experience in Qualtrics, Survey Monkey, etc.
Market Research coursework or experience
Microsoft Excel certification
Additional Information
Benefits
Competitive salary, commensurate with experience
Comprehensive training and opportunities for professional growth and promotion
Worldwide exposure to the biggest companies in the market research industry
Company-provided laptop and other facilities to enable work from home
We learn from each otherâs experiences
Stop and listen; every opinion matters
We embrace diversity, equity and inclusion.
Our Values
Collaboration is our superpower
We uncover rich perspectives across the world
Success happens together
We deliver across borders.
Innovation is in our blood
Weâre pioneers in our industry
Our curiosity is insatiable
We bring the best ideas to life.
We do what we say
Weâre accountable for our work and actions
Excellence comes as standard
Weâre open, honest and kind, always.
We are caring
We learn from each otherâs experiences
Stop and listen; every opinion matters
We embrace diversity, equity and inclusion.
More About Cint
Weâre proud to be recognised in Newsweekâs 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth.
In June 2021, Cint acquired Berlin-based GapFish â the worldâs largest ISO certified online panel community in the DACH region â and in January 2022, completed the acquisition of US-based Lucid â a programmatic research technology platform that provides access to first-party survey data in over 110 countries.
Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. (www.cint.com)
Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide.
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