Backpack Healthcare

Medical Records and Health Information Manager

Remote, United States remote Entry $75,000 - $80,000
remote Technology & IT Salary listed Curated
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About the role

📋 Medical Records & Health Information Manager

📍 Remote | Full-Time $75,000-$80,000

Help Build the Future of Health Information Management at Backpack Healthcare! 🎒💙

At Backpack Healthcare, we're transforming access to behavioral healthcare for children, adolescents, and families. As we continue expanding across multiple states, we're looking for an experienced Medical Records & Health Information Manager to build and lead our Health Information Management (HIM) function from the ground up.

This is more than a traditional medical records role—it's an opportunity to create scalable processes, influence organizational strategy, and ensure the highest standards of privacy, compliance, and patient care.

If you're passionate about health information management, love building efficient systems, and thrive in a collaborative, fast-growing environment, we'd love to meet you!

🌟 What You'll Do

As our Medical Records & Health Information Manager, you'll:

📂 Lead all medical records and release of information operations
🔒 Ensure compliance with HIPAA, state regulations, payer requirements, and CARF standards
⚙️ Design and implement scalable HIM workflows, policies, and tracking systems
📈 Develop reporting metrics to improve efficiency, accuracy, and turnaround times
🤝 Partner with Compliance, Legal, Clinical Operations, Technology, and Quality teams
🎓 Train and support staff on medical records processes, documentation standards, and privacy best practices
🛡️ Serve as the organization's subject matter expert for health information management

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Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Data Analysis Operations Remote Collaboration Writing remote

Likely questions

  1. Tell us about work you have done that is close to the Medical Records and Health Information Manager role.
  2. How would you approach your first 30 days at Backpack Healthcare?
  3. Which of Data Analysis, Operations and Remote Collaboration have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Data Analysis, Operations and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Medical Records and Health Information Manager role because I can bring practical experience in Data Analysis, Operations and Remote Collaboration, learn the team quickly, and contribute to the outcomes Backpack Healthcare needs from this hire.

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