Castr

Sales Development Representative (SDR)

Remote, United States remote Entry Salary not listed
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About the role

Headquarters: Canada
URL: https://castr.com

Sales Development Representative (SDR)

Castr — Live Streaming and Video Technology
Full-time | Remote | Base salary + uncapped commission | Immediate start

About Castr

Castr is a global live-streaming and video technology platform built for production agencies, broadcasters, corporate media teams, event companies, and organizations running business-critical video workflows.

Our platform helps customers deliver live video, video on demand, OTT content, secure streaming experiences, and digital events to audiences around the world.

We are expanding our outbound sales function and looking for confident, resilient, and commercially driven Sales Development Representatives to generate qualified new-business opportunities for our sales team.

Compensation

Competitive location-based base salary, determined by experience and local market rates

Uncapped performance-based commission

Clear monthly targets and commission criteria

Additional earning potential for consistently exceeding targets

This is a newly created outbound role, and the commission structure is designed to strongly reward qualified appointments and genuine sales opportunities.

The Role

This is a full-time, telephone-led outbound sales role focused on prospecting, lead generation and appointment setting.

You will identify suitable businesses, reach relevant decision-makers, uncover potential requirements and create a consistent flow of qualified sales appointments.

We are looking for genuine sales hunters: people who enjoy opening new doors, are motivated by results and earnings, and are comfortable speaking with businesses across the UK, Europe and North America.

This is not a role for someone whose primary approach is sending automated LinkedIn messages or mass email campaigns. Email and LinkedIn may support your outreach, but the telephone will be your main sales channel.

You must be comfortable picking up the phone, starting conversations, handling objections and continuing after rejection.

Your objective is straightforward:

Generate qualified appointments and create new sales opportunities every day.

Key Responsibilities

Make a high volume of outbound calls to prospective customers

Identify and contact relevant business decision-makers

Generate qualified appointments for the sales team

Research target companies, industries and accounts

Uncover prospects’ live-streaming, video, digital-content and event requirements

Identify upcoming events, active projects, contract-renewal dates and purchasing timescales

Introduce Castr’s live-streaming, video-on-demand, OTT, CDN, monetisation and security capabilities

Qualify each opportunity before arranging a sales meeting

Follow up consistently with prospects by telephone

Use email and LinkedIn to support telephone outreach where appropriate

Maintain accurate records of calls, conversations, follow-ups and booked meetings

Support the wider sales team with account research and pipeline development

Work towards agreed targets for calls, conversations and qualified appointments

Share feedback on objections, customer requirements, competitor activity and market trends

Who We Are Looking For

You may be a strong fit if you:

Have strong sales-hunting instincts and enjoy finding new business

Are motivated by targets, results and uncapped earning potential

Are confident making high-volume outbound calls

Are comfortable speaking with senior business decision-makers

Can communicate clearly, confidently and professionally

Are resilient, persistent and able to handle rejection

Are comfortable following up with prospects multiple times

Can quickly learn new products and technical concepts

Are organised and able to manage a busy daily workload

Can work independently and remain productive in a remote environment

Are comfortable working flexible hours to reach prospects in different time zones

Are available to start quickly

Previous experience in live streaming or video technology is not required.

We are more interested in confidence, work ethic, commercial instincts, resilience and the ability to learn quickly.

Relevant Experience

Strong candidates may come from backgrounds such as:

Appointment setting

Telesales

Sales development

Business development

Lead generation

Recruitment

Fundraising

Events or hospitality sales

Media or advertising sales

Membership or subscription sales

Customer retention

Other high-volume telephone-based sales roles

An interest in technology, live events, video production, media, marketing or digital content would be beneficial, but it is not essential.

Sales Tools and Technology

Experience with CRM systems, sales-engagement tools or prospecting platforms would be beneficial.

At Castr, we believe technology should support the sales process, not replace genuine conversations with potential customers.

Remote-Working Requirements

This is a full-time, work-from-home position.

You must have:

Your own reliable computer

A professional-quality headset

A quiet and suitable place to work

A stable and reliable internet connection

The role will involve contacting prospects across the UK, Europe and North America. Some later working hours may be required to reach North American companies.

Working schedules will be agreed in advance.

This is not a quiet or routine 9-to-5 role. It is suited to people who want to perform, earn and progress.

Career Progression

Strong performers will have opportunities to progress into positions such as:

Senior Sales Development Representative

Business Development Representative

Account Executive

Progression will be based on performance, consistency, attitude and the ability to create genuine sales opportunities.

What Success Looks Like

Success in this role means:

Consistently achieving outbound activity targets

Booking qualified appointments for the sales team

Speaking with relevant decision-makers and influencers

Identifying businesses with genuine requirements and realistic buying timescales

Providing accurate qualification information for every meeting

Following up consistently and professionally

Contributing directly to Castr’s sales pipeline and revenue growth

Appointment quality is just as important as appointment volume.

A qualified meeting should involve a relevant decision-maker or significant influencer from a suitable organisation with a genuine or potential requirement for live streaming, video on demand, OTT, digital events or related video technology.

Interview Process

The interview process may include:

An initial screening interview

A short telephone-based sales exercise

A final interview with the Castr sales leadership team

Candidates may be asked to demonstrate how they would open a cold call, qualify a prospect and respond to common objections.

To apply: https://weworkremotely.com/remote-jobs/castr-sales-development-representative-sdr

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Design & Creative Business Development CRM Human Resources Remote Collaboration Sales remote

Likely questions

  1. Tell us about work you have done that is close to the Sales Development Representative (SDR) role.
  2. How would you approach your first 30 days at Castr?
  3. Which of Business Development, CRM and Human Resources have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Business Development, CRM and Human Resources.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Sales Development Representative (SDR) role because I can bring practical experience in Business Development, CRM and Human Resources, learn the team quickly, and contribute to the outcomes Castr needs from this hire.

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