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Sales Support Specialist

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

Sentec is a Swiss-American medical device company specializing in respiratory care. Since its founding in 1999 the company utilizes a deep-tech approach that is founded on advanced science and avant-garde technologies for respiratory patients across care areas. Sentec provides healthcare professionals worldwide with non-invasive, continuous monitoring and effective therapeutic solutions.
Sentec earned Kununu’s Top Company award in 2025 and 2026.
Key tasks:
Direct Support as a first contact for any Customer request
Handling of quotes and customer inquiries via phone and email
Supporting Sales force in any administrative tasks and daily business activities
Creation of compliant and complete tender documents
Support to Italian Manager in Operations and Tender Documents
Scours tender portals and procurement websites daily to identify relevant business opportunities
Contribution to continuous improvement and process optimization
Requirements
Previous experience in customer service and tender processing is highly appreciated
Native-level Italian and fluent written and spoken English are mandatory, any additional language skills are considered as an asset
Strong customer focus and excellent teamwork skills
Benefits
Meaningful activity on products that enable a personalized therapy for patients
Flat hierarchy, short decision-making processes, interdisciplinary collaboration
Opportunity to contribute and develop your skills in an agile company
Policy for unsolicited applications from recruiters and recruitment agencies
We do not accept any unsolicited applications from recruiters or recruitment agencies without a prior written agreement between both parties. Therefore, we will not be liable for any commission, fee, or expense for candidates submitted spontaneously. Any application sent without a prior agreement will be considered a direct application and will not be subject to any commission rights.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Customer Service Human Resources Operations Project Management Sales remote

Likely questions

  1. Tell us about work you have done that is close to the Sales Support Specialist role.
  2. How would you approach your first 30 days at name?
  3. Which of Customer Service, Human Resources and Operations have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Human Resources and Operations.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Sales Support Specialist role because I can bring practical experience in Customer Service, Human Resources and Operations, learn the team quickly, and contribute to the outcomes name needs from this hire.

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