Canonical Ltd.

Community Engineer (multiple roles and seniority levels)

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

Our ambition is to set a standard of excellence when it comes to serving the open source ecosystem. This is your chance to be a part of that as a Community Engineer at Canonical.
We are building community management at scale. We have multiple positions available, at different seniority levels.
All applications and candidates are handled through this single entry point.
To improve your chances of success in this application, read our advice on how to get a job at Canonical.
The role of a Community Engineer
The Community team at Canonical enables community leaders and participants to get things done, co-ordinating with Canonical teams and ensuring that community processes are efficient and well run. We don't do the work of the community, but we facilitate that work to ensure that energetic and ambitious community members with their own vision of open source can benefit from the work Canonical does and bring their own flavor of Ubuntu into being, to meet the needs and express the interests of their community. You will play a key role in designing, executing, and scaling initiatives that foster a thriving community.
This is an exciting opportunity for a technically proficient person who is passionate about open source software, Linux, and sustainable community building.
In this role, you will support community initiatives with your technical skills and strong organizational skills. You work hand in hand with developers to smooth processes and integrate community plans with Canonical plans for maximum impact. You can encourage and facilitate the creation of new technical projects that enhance the community contribution experience, and you represent community interests to Canonical teams. You will lead complex, multi-disciplinary programs from conception through launch, working closely with Developer Relations engineers, technical authors, product managers, marketing teams, engineering teams, and external partners.
You will support and engage with volunteer developers in the Ubuntu community, addressing their concerns and helping them to create successful tools. You will help to ensure their success and the overall autonomy and sustainability of projects.
You will provide the content and technical support to ensure the community stays engaged and informed. This will include regular blog and social media posts about community initiatives, events, accomplishments, and collaborative efforts between Canonical and the Ubuntu community.
You will communicate effectively with developers and software engineers and represent not only the Ubuntu community but Canonical as a contributor to the wider Linux ecosystem. Our team attends conferences and expos, and talks about technical community projects and their development processes.
Location: These are fully remote roles, open to candidates across the globe.
What your day will look like

Write high quality content to promote and support community initiatives

Discuss ideas and collaborate on finding good solutions to community problems

Work from home with global travel 2 to 4 weeks for internal and external events

Potential opportunity to travel more if you wish

Nurture community contributions to Ubuntu

Engage with the Ubuntu community through Discourse, Matrix, social media, conferences, etc.

Represent Ubuntu via speaking engagements at events and conferences

Support the engagement by Canonical teams into the open source ecosystem

What we are looking for in you

You love technology and working with brilliant people

You are curious, flexible, articulate, and accountable

You value soft skills and are passionate, enterprising, thoughtful, and self-motivated

You have experience with developer tools and open source projects

You have a clear public record of accomplishments (talks, blog posts, GitHub, X, etc.)

You have interest and experience with some of the following: Ubuntu Linux - kernel or userspace, DevOps, software development, testing and QA, package management, container technology

You can work autonomously and assume full ownership of objectives as needed

You can be flexible with your time and enjoy working with new technology in a fast-paced environment

You are experienced working with open source communities and understand the workflow of volunteer contributors

You have experience in (technical) program management and have excellent organizational, communication and interpersonal skills

Additional skills that you might also bring

Experience with community management

Experience with Developer advocacy

Experience as a software developer

Examples of contributions to the Ubuntu Community

Experience with contributing to open source projects

What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

Distributed work environment with twice-yearly team sprints in person

Personal learning and development budget of USD 2,000 per year

Annual compensation review

Recognition rewards

Annual holiday leave

Maternity and paternity leave

Employee Assistance Program

Opportunity to travel to new locations to meet colleagues

Priority Pass, and travel upgrades for long haul company events

About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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Role
Technology & IT Remote Collaboration Community Engineer Multiple Roles remote

Likely questions

  1. Tell us about work you have done that is close to the Community Engineer (multiple roles and seniority levels) role.
  2. How would you approach your first 30 days at Canonical Ltd.?
  3. Which of Remote Collaboration, Community and Engineer have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Remote Collaboration, Community and Engineer.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Community Engineer (multiple roles and seniority levels) role because I can bring practical experience in Remote Collaboration, Community and Engineer, learn the team quickly, and contribute to the outcomes Canonical Ltd. needs from this hire.

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