Canonical Ltd.

Site Reliability Engineer

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of globally distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a Site Reliability Engineer
Our goal is to perfect enterprise infrastructure DevOps practices, raising the bar on what's possible with automation by embracing a model-driven approach, whether on-premise or on public clouds.
We run hundreds of private cloud, Kubernetes clusters, and applications for customers across both physical and public cloud estates. We identify and address incidents, monitor and observe applications, anticipate potential issues, and enable product refinement to ultimately achieve high-quality standards in our open source portfolio.
To succeed in this role, you need to have a strong background in Linux, Python, networking, and knowledge of how clouds work. Your work will encompass the entire stack, from bare-metal networking and kernel up to Kubernetes and open source applications. You can expect to be trained in our core technologies like OpenStack, Kubernetes, security standards, open source products like Kubeflow, Kafka, OpenSearch, databases, and many others.
Automation for us is a software engineering problem that we approach with a scientific mindset to bring operations at scale, driven by metrics and code.
Location: Globally remote role
The role
We deploy and run OpenStack, Kubernetes, storage solutions, and open source applications, applying DevOps practices.
To become a member of our team, you need to be a software engineer fluent in Python, you need a genuine interest in the full open source infrastructure stack from bare metal to containers, and you need the ability to work in operations with mission-critical services for global brand-name customers.
As a member of the team, you will gain experience in a broad range of cloud technologies. We evolve our offerings as the state of the art improves, so you get to stay current with the latest capabilities in open source infrastructure.
What we are looking for in you

Degree in software engineering or computer science

Python software development experience

Operational experience in Linux environments

Experience with Kubernetes deployment or operations

Excellent interpersonal skills, curiosity, flexibility, and accountability

Ability to travel internationally twice a year, for company events up to two weeks long

Bonus skills

Familiarity with OpenStack deployment or operations

Familiarity with public cloud deployment or operations

Familiarity with private cloud management

What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We adjust compensation every 6 months to ensure we recognize outstanding performance, and in addition to base pay, we offer annual bonuses. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

Distributed work environment with twice-yearly team sprints in person

Personal learning and development budget of USD 2,000 per year

Every 6 months compensation review

Recognition rewards

Annual holiday leave

Maternity and paternity leave

Employee Assistance Programs

Opportunity to travel to new locations to meet your colleagues

Priority Pass and travel upgrades for long-haul company events

About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Operations Python Remote Collaboration Site Reliability remote

Likely questions

  1. Tell us about work you have done that is close to the Site Reliability Engineer role.
  2. How would you approach your first 30 days at Canonical Ltd.?
  3. Which of Operations, Python and Remote Collaboration have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Operations, Python and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Site Reliability Engineer role because I can bring practical experience in Operations, Python and Remote Collaboration, learn the team quickly, and contribute to the outcomes Canonical Ltd. needs from this hire.

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