About the role

Headquarters: Brownsville, Texas
URL: http://www.sandtexusa.com

We are an American company, seeking a Mexico based customer service rep.

All the work will be done remotely and from home. English is required.

You will be expected to provide your own laptop, internet and cell phone.

Who we are:

We are the leading Mexican-focused industrial distributor in the United States. Since 1993 we have been supplying our Mexican customers with all the industrial equipment they need to keep their factories running, and always with a smile. We currently have an opening for an Customer Service Representative to join our team.

Who you are:

We're looking for a smart organized customer service rep.

Duties include:

quoting items

answering client emails

talking to American vendors

What you bring:

- Exceptional organizational and multi-tasking skills

- Fluency in English & Spanish

- Unparalleled attention to detail

This is a fun, fast-paced job and we pride ourselves on our family environment, and in supporting each other to do our best possible work each day.

Salary:

$30,000 MXN/Mes (Brutos)

How to apply:

If interested, please take our assessment at:

https://apply.wonscore.io/SS3Q3S/Sandtex

To apply: https://weworkremotely.com/remote-jobs/sandtex-sales-rep

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role

Technology & IT Customer Service Remote Collaboration Sales Rep. Technology remote

Likely questions

Tell us about work you have done that is close to the Sales Rep. role.
How would you approach your first 30 days at Sandtex?
Which of Customer Service, Remote Collaboration and Sales have you used recently, and what did it help you achieve?
Describe a time you solved a problem without waiting to be told exactly what to do.
How do you stay organised and communicate clearly when working remotely?

Prepare before the call

A recent example that proves your experience with Customer Service, Remote Collaboration and Sales.
One short story with a problem, your action, and the result.
Two examples that show the strengths listed on your CV.
A clear reason why this role and company interest you.
Your availability, preferred work style, and salary expectations.

Ask them

What would success look like in the first 90 days?
What are the main problems this hire should help solve?
How does the team give feedback and measure good work?
What does a normal working week look like for this role?

Practice line

I am interested in the Sales Rep. role because I can bring practical experience in Customer Service, Remote Collaboration and Sales, learn the team quickly, and contribute to the outcomes Sandtex needs from this hire.

Sales Rep.

About the role

Walk in with sharper answers.

Likely questions

Prepare before the call

Ask them

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