About the role
Job Title: Remote Therapist Receptionist
Location: Remote (EST)
Employment Type: Full-Time
About The Role
Evolve Psychiatry is seeking a compassionate, organized, and customer-service-oriented Remote Therapist Receptionist to support our growing team of licensed therapists. This individual serves as the primary administrative point of contact for therapy patients, ensuring a seamless experience from initial inquiry through ongoing treatment.
The ideal candidate is highly organized, empathetic, comfortable working in a fast-paced healthcare environment, and able to manage multiple priorities while maintaining exceptional patient care. This role requires excellent communication skills, attention to detail, and the ability to work independently in a fully remote environment.
Responsibilities:
Answer phone calls and route inquiries appropriately
Schedule, confirm and modify appointments using our EMR system
Verify insurance information and collect copays
Communicate efficiently with therapists, patients, and other staff
Handle sensitive information with discretion and confidentiality
Qualifications:
Previous experience in a medical receptionist role working directly with therapists preferred
Experience in psychiatry or behavioral health
Proficient with electronic medical records and general computer skills
Strong organizational abilities and multitasking skills within a remote environment
Professional appearance/demeanor
Experience working in a fastpaced administrative environment
Strong computer proficiency
Success in This Role:The Ideal candidate is someone who:
Enjoys helping patients and providing outstanding customer service.
Can confidently manage a high volume of phone calls and appointment scheduling.
Thrives in a fastpaced, remote environment.
Pays close attention to detail and follows processes consistently.
Communicates professionally with patients, therapists, and other team members.
Takes initiative and is comfortable solving problems independently.
Why Join Us?
Be a part of a respected and growing psychiatry practice
Work in a collaborative, missiondriven environment
Competitive pay and benefits package
Make a meaningful difference in patients' lives everday
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