About the role
This is a remote position.
Only LATAM-based candidates (bilingual in Spanish and English)
Full-Time | Independent Contractor
Position Overview
We are seeking a detail-orientedBilling & Insurance Claims Assistantto support U.S.-based medical practices with end-to-end insurance billing processes. This role is primarily focused onclaims management, corrected claims, and appeals, working closely with internal billing teams and insurance providers.
The position isbilling-focusedand does not involve front desk responsibilities or appointment scheduling. Patient communication is limited to insurance-related matters only.
Current Scope of the Role
The Billing & Insurance Claims Assistant is responsible for managing billing workflows independently after training, following established procedures and coordinating with internal billing leads when necessary.
Key Responsibilities
Handle thefull billing process up to claim submission.
Prepare and submitcorrected claimswhen errors are identified.
Manageappeals, including:
Online submissions
Manual or mail-based appeals when required
Communicate withU.S. insurance companiesto resolve claim issues, denials, or process changes.
Communicate withpatients only for insurance-related matters(e.g., missing information, coordination with payer requirements).
Work withmultiple insurance companies, adapting to different billing rules and processes.
Maintain accurate documentation and updates within billing systems and shared records.
Follow internal workflows and documentation provided by the client and MyVA Support.
What This Role Does NOT Include
Appointment scheduling
Front desk or receptionist duties
Answering inbound calls or general customer service
Skills & Experience Gained in This RolePractical experience withdiagnostic and CPT billing codes.
Exposure to4–5 different U.S. insurance companiesand their billing processes.
Hands-on experience managing claim lifecycle, from submission to resolution.
Ability to work independently after structured training and shadowing.
Challenges You May Encounter
Adjusting toprocess changes from insurance companiesthat may affect claim timelines.
Working within amulti-layer communication structure, requiring coordination with internal team members for escalations or approvals.
Requirements
Proven experience inU.S. medical billing and insurance claims.
Hands-on experience withcorrected claims and appeals.
Familiarity with CPT and diagnostic codes.
Experience communicating with U.S. insurance providers.
English level:B2 or higher(reading, writing, and speaking).
Strong attention to detail and ability to work independently after training.
Comfortable following documented procedures and workflows.
Nice to Have
Experience working remotely with U.S.-based medical practices.
Familiarity with EMRs or U.S. billing platforms.
Willingness to expand responsibilities over time.
Benefits
Growth & Development Opportunities
Continued exposure to additional insurance companies and more complex billing scenarios.
Opportunity to deepen expertise across all payer processes.
Based on performance and business needs, the role maygradually evolve to include limited patient phone interactionsstrictly related to billing and insurance matters.
Periodic performance reviews focused on accuracy, efficiency, and compliance.
Work Conditions
Remote position (LATAM-based candidates only)
Full-time availabilityaligned with U.S. business hours
Independent Contractor role (contractor is responsible for local taxes and statutory contributions)
$850 USD Monthly
Originally posted on Himalayas