About the role
Postmedia Accelerate360 Canada is looking for an experienced Accounts Receivable Specialist to join our team! This will be a fully remote, full-time position (40hrs/week).
Objective:
The Account Receivable Specialist is responsible for the management of retail customers’ accounts, including monitoring cash deposits to terms, processing and reconciling payments, researching discrepancies and unpaid items, and responding to customer inquiries. The specialist is also responsible for reporting the account statuses to management; this includes risk escalations and operational concerns that affect payment.
Roles and Responsibilities:
Account Management
Perform payment application tasks in an efficient and error free manner.
Monitor payments for all customers to ensure customers are paying to agreed terms.
Customer communication
Expedient and consistent pursuit and escalation of past due items.
Review all open items on an ongoing basis to identify problems.
Research Services
Research discrepancy items following payment application.
Prepare, track, and follow up on packages and portal submissions.
Address all issues relating to discrepancies.
Investigate and resolve payment related problems forwarded from Customer Service.
Characterize and group identified problems by root cause.
Business Support
Identify and contribute to solution of process problems with functional leadership.
Track and report operational issues.
Prepare week ending and month ending reporting for management to review.
Seek efficiency in performance of tasks.
Other duties as assigned.
Skill/Knowledge Requirements:
Strong analytical and problem-solving skills
Proficient in MS Office
SBT Accounts Receivable Experience
Proficiency with MARC System (Computac)
Strong verbal and written communication
Macro development or usage experience is a plus
Team-oriented
Key Performance Indicators (KPI's):
Cycle time to address outstanding items
Unapplied Payments
Over terms items
Bad Debt/write offs
Salary:
$45,000 - $53,000 commensurate with experience
About Us:
Accelerate360 has a reputation for employee work-life balance, opportunities for advancement, investments in education and career growth, and a culture dedicated to its team members, local communities, and effective service delivery.
Why Accelerate360?
Employee assistance programs
Training and development opportunities
Benefits Package
Employer Matching RRSP
Applying:
If this opportunity sounds like something that fits your career path, please apply to this posting; we would love to talk to you! Interested applicants are encouraged to apply with a cover letter and resume.
Originally posted on Himalayas