RetailNext

Associate Account Director

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

About the role

We're looking for an Associate Account Director to drive RetailNext's commercial growth across EMEA, with a focus on our expanding markets in Germany. This is an early-career commercial role for someone who wants to learn the full sales cycle from the inside — building pipeline, supporting deals end to end, helping existing customers grow, and lending a hand on marketing in-region.

You'll work directly with our regional sales leadership and partner closely with our Head of EMEA, who provides commercial and customer guidance across the region. The right person is hungry, organized, and proactive: comfortable picking up the phone, chasing leads, and creating commercial momentum without waiting to be asked. You're energized by closing the gap between a prospect and a customer, and you care about getting the details right.

This is a launchpad role for someone who wants a career in sales. You'll get broad commercial exposure in a fast-growing market, with real runway to grow into a quota-carrying sales role as you find your footing.

Reports to: Head of Sales (dotted line to Head of EMEA)

Location: Remote — based in Germany, with the right to work in-region

Salary range: €65,000–€75,000 gross per year, plus commission

What You'll Do

Pipeline Generation & Outbound

Own targeted outbound outreach to identify, qualify, and book meetings with new prospects across Germany

Research target accounts and build prioritized prospect lists aligned to regional growth goals

Follow up relentlessly on inbound and marketing-generated leads to keep the top of the funnel healthy

Track outreach activity, conversion, and pipeline contribution against clear targets

Sales Support & Deal Execution

Keep the regional sales team and the Head of EMEA moving on day-to-day commercial activity — preparing materials, tracking follow-ups, and pushing deals toward close

Prepare proposals, quotes, and customer-facing presentations for the German markets

Keep CRM records and pipeline data accurate and up to date

Coordinate logistics for customer meetings, demos, and regional sales activity

Existing Customers & Partner Support

Track relationships with existing EMEA customers, surface renewal and expansion signals, and help the sales team act on them

Coordinate joint activity with regional partners and keep those relationships running smoothly

Marketing Support

Contribute to regional marketing efforts — events, campaigns, and localized content for the German markets

Help coordinate RetailNext's presence at regional trade shows and customer events

Feed on-the-ground insight back to the marketing team on what resonates in-region

What We're Looking For

Required

Some experience in a sales, business development, or commercial role — early-career welcome, but you should be excited about a sales career

Comfortable and confident with outbound outreach: cold calls, emails, and talking to prospects and customers

Strong organizational skills and attention to detail — you keep deals and follow-ups on track

Excellent written and verbal communication

Based in Germany with the right to work in-region; local language fluency strongly preferred

Proactive, self-directed working style suited to a remote role

What We Offer

Direct exposure to RetailNext's EMEA sales leadership and Head of EMEA from day one

A structured runway into a quota-carrying sales role as you build your track record

Rare early-career breadth: outbound, deal support, existing-customer growth, and marketing, all in one seat

Monthly Recharge Day

Holiday Exchange Program

Best Self Benefit Program

Medical Insurance

Work from Anywhere up to 90 days

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Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Business Development CRM Digital Marketing Operations Remote Collaboration remote

Likely questions

  1. Tell us about work you have done that is close to the Associate Account Director role.
  2. How would you approach your first 30 days at RetailNext?
  3. Which of Business Development, CRM and Digital Marketing have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Business Development, CRM and Digital Marketing.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Associate Account Director role because I can bring practical experience in Business Development, CRM and Digital Marketing, learn the team quickly, and contribute to the outcomes RetailNext needs from this hire.

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