About the role
About the Role
We are seeking a highly experienced Employment Hero specialist to work with our management and operations teams on a contract basis.
The successful contractor will be responsible for reviewing our current setup, identifying gaps, recommending the correct structure and ensuring Employment Hero is configured to support our HR, recruitment, payroll and workforce management requirements.
You will also provide guidance to our internal team on best practices, available features, automation opportunities and how Employment Hero should be used on an ongoing basis.
We are looking for someone who can take ownership of the project, provide clear recommendations and help us establish a professional, compliant and scalable HR system.
Key Responsibilities
Employment Hero Setup and Configuration
Review our existing Employment Hero account and current system configuration
Identify incomplete, incorrect or inefficient areas within the platform
Configure company settings, business entities, locations, departments, teams and reporting structures
Establish appropriate user permissions, administrator access and manager access
Configure employee profiles, employment types, classifications and organisational structures
Ensure the platform is set up correctly for both Australian and offshore employees where applicable
Recommend the most appropriate Employment Hero modules, features and integrations for our business
Recruitment and Hiring
Configure recruitment and applicant tracking workflows
Develop structured hiring processes within Employment Hero
Set up job requisitions, approval processes and candidate stages
Create interview, reference check and candidate assessment workflows
Establish offer letter and employment contract templates
Configure pre-employment documentation and compliance requirements
Set up automated candidate communications and internal hiring notifications
Advise on how Employment Hero can support recruitment across multiple roles, departments and client requirements
Employee Onboarding
Design and configure a complete employee onboarding process
Create onboarding checklists for employees, managers, HR and payroll
Set up employment contracts, policies, forms and required employee documents
Configure electronic signing and document acceptance
Establish workflows for collecting bank, tax, superannuation, emergency contact and personal information
Set up equipment, system access and induction checklists
Create automated reminders for outstanding onboarding tasks
Ensure new employees have a clear and consistent onboarding experience
HR Management
Configure employee records and document management
Establish probation review processes and reminders
Create performance review and employee development workflows
Set up employee feedback, one-on-one meetings and goal tracking
Configure leave requests, approvals and employee availability
Create employee recognition and engagement processes where appropriate
Establish processes for managing promotions, salary changes, role changes and transfers
Configure disciplinary, performance improvement and employee warning processes
Assist with policy distribution, acknowledgement and version control
Payroll and Pay Management
Review and assist with Employment Hero Payroll configuration
Ensure employee pay categories, employment types and payroll settings are correctly established
Configure pay schedules, timesheets, leave categories, allowances and deductions
Assist with payroll approval workflows
Review payroll automation opportunities
Advise on integrations between Employment Hero HR, Payroll and other accounting or finance systems
Help our internal team understand the payroll process from employee setup through to pay run completion
Identify common payroll risks, errors and process gaps
Work with our accountant, bookkeeper or payroll team where required
The contractor is expected to have strong practical payroll knowledge. However, responsibility for final payroll compliance, taxation and legal advice will remain with the company and its appointed professional advisers.
Policies, Compliance and Documentation
Review the HR documentation currently stored within Employment Hero
Assist with setting up workplace policies, procedures and employee acknowledgements
Configure compliance reminders for licences, visas, certifications, contracts and required documents
Establish document expiry alerts and renewal processes
Recommend processes for maintaining accurate employee records
Help establish a clear audit trail for HR activities and approvals
Support the implementation of consistent HR procedures across the business
Identify areas where external employment law, payroll or compliance advice may be required
Performance Management
Develop a structured performance review framework within Employment Hero
Configure probation reviews, annual reviews and regular check-ins
Set up employee goals, KPIs and development plans
Create manager review templates and employee self-assessments
Establish performance improvement plan processes
Configure reminders and reporting for overdue reviews
Train managers on how to complete and manage performance reviews through the platform
Employee Offboarding
Design and configure employee resignation and termination workflows
Establish offboarding checklists for HR, managers, payroll and IT
Configure final documentation and employee exit requirements
Set up processes for the return of company equipment and removal of system access
Create exit interview processes
Ensure employee records are correctly updated and retained
Assist with final pay and payroll-related offboarding processes where applicable
Automations and Integrations
Identify opportunities to reduce manual HR administration
Configure Employment Hero workflows, notifications, reminders and approvals
Recommend integrations with payroll, accounting, recruitment, rostering, time tracking and communication systems
Review existing integrations and troubleshoot issues
Help us understand which automations are available within Employment Hero
Document automated processes so they can be managed internally after implementation
Reporting and Analytics
Configure HR, recruitment, payroll and workforce reports
Establish dashboards for management visibility
Create reporting processes for headcount, turnover, leave, onboarding, performance and payroll
Assist management with understanding and using Employment Hero data
Recommend key HR metrics and reporting standards
Ensure reports can be accessed by the appropriate managers while maintaining employee confidentiality
Training and Knowledge Transfer
Provide practical training to our HR, operations, payroll and management teams
Explain Employment Hero in clear, easy-to-understand language
Create process guides, checklists and system documentation
Conduct screen-sharing sessions and live demonstrations
Train administrators and managers on their responsibilities within the platform
Provide recommendations for ongoing system governance and maintenance
Ensure our team can confidently manage the platform after the initial engagement
Required Experience
Minimum 5 years of hands-on experience working with Employment Hero
Demonstrated experience implementing or managing Employment Hero for growing businesses
Strong knowledge of Employment Hero HR and Employment Hero Payroll
Extensive understanding of recruitment, onboarding, HR administration and employee management
Strong practical knowledge of payroll processes, timesheets, leave, allowances and employee setup
Experience creating HR workflows, automations, templates and approval processes
Experience managing employee documentation, policies and compliance requirements
Strong understanding of the complete employee lifecycle
Experience training HR teams, managers and business owners
Ability to troubleshoot Employment Hero configuration and integration issues
Strong process improvement and documentation skills
Excellent written and verbal communication skills
Preferred Experience
Employment Hero certification or recognised Employment Hero partner experience
Experience working with Australian businesses
Knowledge of Australian HR and payroll processes
Experience supporting offshore, remote or distributed workforces
Experience working with recruitment, staffing, labour hire or outsourcing businesses
Experience configuring multiple business entities or departments
Experience integrating Employment Hero with accounting, payroll, recruitment or workforce management systems
Previous HR consulting, HR systems implementation or HR operations experience
The Ideal Candidate
The ideal contractor will be someone who:
Is a genuine Employment Hero expert, not someone with only basic system experience
Understands HR operations as well as the technical platform
Can review our business requirements and recommend the correct solution
Is comfortable working independently and taking ownership of the project
Can identify problems before they become larger operational issues
Is highly organised and detail-oriented
Can communicate clearly with both management and operational staff
Can simplify complex HR and payroll processes
Is comfortable challenging inefficient processes and recommending improvements
Can provide practical, commercially focused advice
Has experience building scalable HR processes for growing companies
Application Requirements
Applicants should provide:
A summary of their Employment Hero experience
The number of years they have worked with Employment Hero
Details of Employment Hero HR and Payroll implementations they have completed
Examples of businesses or industries they have supported
Details of any Employment Hero certifications
Their experience with recruitment, onboarding, HR, payroll, performance management and offboarding
Their proposed approach to reviewing and implementing our system
Their hourly rate or preferred project pricing structure
Their current availability
References or testimonials from previous clients where available
Applicants may also be asked to participate in a video interview and demonstrate their knowledge of Employment Hero through a screen-sharing discussion.
Important
We are only considering applicants with advanced, hands-on Employment Hero experience.
Applicants who have only used Employment Hero as an employee, completed basic administrative tasks or have limited implementation experience will not be suitable for this engagement.
Originally posted on Himalayas