Veeva Systems

Account Partner - Veeva Basics (Existing Customers)

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
 
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
 
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
 
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We are looking for a tenured Account Partner to manage our existing European customers across Veeva Basics, a suite of highly scalable out of the box R&D applications that support emerging biotechs by saving them time, money and valuable resources. This product has already transformed the industry and remains the only platform of its kind on the market. 

As an Account Partner for Veeva Basics you will be responsible for meeting annual sales goals and helping the team achieve our long-range growth targets. In this role, you will champion customer success by driving product adoption through maximising the value our existing customers receive, ensuring account retention, maximizing the value our existing customers receive and identifying new growth opportunities in these accounts. You will hold established executive relationships and ensure our vision is evangelized.

What You'll Do

Be the go to person for our customers in Europe

Evangelize the “why” and value with a focus on our vision of becoming recognized as the industry standard for emerging biotechs

Retain our accounts, drive on time renewals and upsell new applications

Understand and execute the sales cycles, utilizing internal and external resources as appropriate

Create, run and execute regional communities of practice at an executive level

Understand Veeva Basics products and work with internal colleagues to build a sales strategy

Keep current with industry trends and engage customers in addressing their business challenges

Act with urgency, integrity, and a relentless focus on customer success

Meet/Exceed pipeline generation and cross selling revenue targets

Requirements

5+ years of work experience.
Including 3+ years from R&D domains

SaaS or similar services selling into Life Sciences

Experience selling complementary or competitive solutions into R&D

Have entrepreneurial instincts. Ability to define a strategy for your region and execute on it

Must be highly self-motivated and be drawn to the reality of a start up business.

Passion and demonstrated results in a sales role to C-Level executives.

Ability to articulate business cases and value propositions to C-Level executives.

Curate executive level communities and round tables with the support of marketing

Have a creative mindset to think outside the box and make ideas reality

Nice to Have

Experience of building and owning community forums and events

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

Follow the application process and submit your resume.

Within 3 days, you will receive a link to a personality assessment administered by a third party.

Once you complete the assessment, our team will review your full application package and follow up via email with our decision.

If moving to the interview stage, the process is as follows:

A conversation with the hiring manager

A practical case exercise

A final conversation with our group's Senior Leader.

Once all interviews are complete, the manager will be in touch with a final decision. 

#LI-Remote

#LI-Associate

 

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
 
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
 
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Human Resources Remote Collaboration Sales Account Partner remote

Likely questions

  1. Tell us about work you have done that is close to the Account Partner - Veeva Basics (Existing Customers) role.
  2. How would you approach your first 30 days at Veeva Systems?
  3. Which of Human Resources, Remote Collaboration and Sales have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Human Resources, Remote Collaboration and Sales.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Account Partner - Veeva Basics (Existing Customers) role because I can bring practical experience in Human Resources, Remote Collaboration and Sales, learn the team quickly, and contribute to the outcomes Veeva Systems needs from this hire.

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