About the role
🚨 NOW HIRING: Temporary Disaster Response Agents 🚨
Frontline Call Center is seeking qualified candidates for a temporary disaster response project. This assignment will move quickly once candidates receive client clearance, so applicants must be responsive, prepared, and able to complete all onboarding and training requirements within the required timeframes. All shifts available 24 hours a day.
Required States: FL, NC, SC, GA, PA, TX, VA
Background Check and Client Clearance
All candidates must successfully complete the required background check.
Potential disqualifying factors may include:
Bankruptcy
Recent felony convictions
Unresolved financial obligations, including tax evasion or defaulted federal student loans
Final eligibility decisions are made through the client’s background-screening
Computer and Equipment Requirements
All requirements are mandatory for this project.
System and Environment Requirements
Quiet and distraction free working environment
Laptop or desktop maintained by the Employee and at least meeting these specifications:
Dual Monitors
Windows 11 based PC
(no MACs or Chrome Book)
Processor [CPU]: Intel Core i5 or higher Processor: Intel, i5, i7 or i9 (recent generation)/AMD Ryzen 3, 5, 7, or 9 (recent generation)
Memory [RAM]: 16GB with 12GB useable DDR4
Storage [Drive]: 256GB SSD (Capable of storage upgrades)
Screen Resolution: 1366x768
Necessary Connections: RJ-45/Ethernet, HDMI Out
A high-quality USB headset compatible with the above computer
A reliable method of taking and placing work contacts
A reliable method to contact the Employee Call-Out Line
Hardwired internet connection at least meeting these specifications:
20 Mbps download speed or higher
10 Mbps upload speed or higher
20 ms latency or less
Internet Requirements:
Candidates must complete a test through Speedtest.net and provide clear screenshots showing:
Download speed of 20 Mbps or higher
Upload speed of 10 Mbps or higher
Ping of 20 milliseconds or less
Additional Equipment:
Two monitors
Separate keyboard
Separate mouse
Headset
Agents may not work solely from a laptop screen or laptop keyboard. A complete workstation with dual monitors and separate equipment is required.
Please monitor your email closely and respond promptly to all requests from Frontline. Candidates who miss deadlines, do not respond, or fail to meet the equipment and training requirements may lose their placement opportunity.
Thank you for your interest in joining the Frontline team!
Salary: DOEOriginally posted on Himalayas