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Remote: Bidfast Specialist/Customer Service

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

This position is remote, with no requirement as to where candidates live in the United States with a PST work schedule.
The Bidfast Specialist is responsible for identifying and purchasing salvage on behalf of IAA. The primary emphasis is on the provision of competitive bids on salvage which also maximize IAA’s chances of selling the vehicle at auction for a profit. The Bidfast Specialist is responsible for identifying and purchasing salvage on behalf of IAA and verifying correct title documents for sale. Functions as a mentor to newer CSR’s and able to assist and resolve escalated customer service situations. Will perform management duties when the Supervisor or Manager is not available. Works closely with provider management to resolve any disputes.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Customer Service Remote Collaboration Remote Bidfast Specialist remote

Likely questions

  1. Tell us about work you have done that is close to the Remote: Bidfast Specialist/Customer Service role.
  2. How would you approach your first 30 days at name?
  3. Which of Customer Service, Remote Collaboration and Remote have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Remote Collaboration and Remote.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Remote: Bidfast Specialist/Customer Service role because I can bring practical experience in Customer Service, Remote Collaboration and Remote, learn the team quickly, and contribute to the outcomes name needs from this hire.

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