About the role
We’re looking for you!
TikTok Shop is changing how the world shops, and you’ll be at the center of that revolution.
GENUINE is the leading architect of Social Commerce in Europe, and we are looking for a Senior Growth Manager (2–4 years experience) to join our Cologne hub. In this role, you will be the strategic pulse of our most prestigious global accounts, acting as the primary link between world-class brand heritage and the high-velocity TikTok ecosystem. This is a rare opportunity to move beyond traditional account management and actively define how global icons win in the "shoppertainment" era.
Join one of Europe’s most sought-after TikTok Shop agencies and take ownership of the operational execution and creator management.
Tasks
Your Responsibilities
Strategic Account Ownership: Lead the roadmap for a premier global brand on TikTok Shop. You are responsible for the account strategy, pricing alignment, and maintaining a healthy P&L for their Italian presence.
Client & Stakeholder Management: Serve as the central point of contact for the brand’s TikTok Shop-Team, ensuring reliable communication and aligning their international vision with local market execution.
Content & Live Coordination: Oversee the planning and quality control of short-form video and livestream formats, ensuring they meet the brand’s high standards while performing within the platform’s algorithm.
TikTok Platform Partnership: Maintain a professional, close collaboration with TikTok Shop representatives to stay ahead of platform updates, troubleshoot challenges, and implement best practices for your client.
Performance Reporting: Monitor key account metrics and translate data into clear, actionable recommendations that support the client’s growth and brand goals.
Requirements
Your Profile
Experience: 2–4 years of professional experience in E-commerce, Account Management, or Digital Marketing. You’ve successfully managed brands or projects in a digital sales environment.
Linguistic Mastery: Native-level French (C2) and professional fluency in English OR German are essential for navigating both local and global stakeholder needs.
Content Intuition: A solid understanding of what makes high-quality video and live shopping content, specifically for a premium brand audience.
Organized & Analytical: Strong business acumen with a structured approach to managing budgets, timelines, and account performance.
Benefits
What’s In It For You
Front-Row Seats to the Future: Join the #1 TikTok Shop partner in Germany. You won’t just be watching social commerce grow; you’ll be the one building it across Europe for the world’s most iconic brands.
A "Day One" Culture: We move fast. Enjoy an international, high-vibe team environment where your ideas don't get stuck in meetings—they get executed.
Direct Impact, Zero Red Tape: Work in a flat hierarchy where you collaborate directly with seasoned experts and have the autonomy to own your projects.
The Cologne Lifestyle: Our modern HQ is located right in the heart of Cologne, surrounded by the city's best energy (and coffee).
Serious Growth: Whether it’s client management, creative production, or deep-dive e-commerce, you’ll be gaining a toolkit that is currently the most in-demand in the global marketing industry.
Team Spirit: We work hard, but we celebrate even harder with regular team events and an appreciative, open atmosphere.
We are the largest TikTok Shop partner in Europe, and we are looking for someone to help us bridge the gap between creative production and modern e-commerce. If you’re ready to lead the social commerce revolution in Europe, we’re ready for you.
About Us:
GENUINE is one of Germany's leading TikTok Shop partners with offices in Shanghai, Cologne, Hong Kong, and Berlin. Our team brings more than nine years of experience from the social commerce market in China and Southeast Asia. GENUINE was founded in 2017 by Damian Maib in Shanghai. There, we helped German brands gain a successful foothold in China and position their products in front of millions of consumers. Since 2025, we have also been active in Europe, assisting leading companies in setting up their TikTok Shops.
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