About the role
Lead Generator / Lead Qualifier / Appointment Setter – NSW Residential Construction (Remote)
Remote | Full-Time | AU Hours | NSW Construction Experience Essential
OutsourcedIn is partnering with a NSW-based residential builder to hire an experienced Lead Generator / Appointment Setter to support their sales pipeline.
This role requires direct experience generating and qualifying leads for NSW residential builders or construction-related businesses.
You must understand NSW residential build pathways, approval timelines, and homeowner decision-making processes.
Proven NSW building / construction lead generation experience is ESSENTIAL.
About the Role
You will be responsible for generating, qualifying, and booking high-intent homeowner and developer leads into the builders calendar. It requires strong familiarity with NSW residential construction terminology and client qualification workflows.
Key Responsibilities
Lead Generation
Generate new leads via:
Outbound calling
Email outreach
Online enquiries and databases
Builder-provided lead sources
Target:
NSW homeowners
Investors
Landowners
Small developers
Lead Qualification
Qualify leads based on:
NSW location
Build type (new home, duplex, townhouse, small development)
Budget range and funding readiness
Land status (owned, under contract, searching)
Build timeframe and approval awareness
Ask structured qualification questions aligned with NSW residential workflows
Disqualify early-stage or non-serious enquiries
Appointment Setting
Book qualified appointments (phone, video, face-to-face where applicable)
Confirm and follow up appointments to maximise show-up rates
Ensure all appointments are properly qualified and documented
CRM & Reporting
Maintain accurate CRM records including:
Call notes
Qualification status
Appointment outcomes
Provide daily and weekly activity reports:
Calls made
Leads qualified
Appointments booked and attended
Mandatory Requirements
Proven lead generation or appointment setting experience within the NSW building or construction industry (ESSENTIAL)
Experience generating leads for:
NSW residential builders
Construction or development services
Strong understanding of:
NSW residential build processes
Client decision timelines
Builder sales workflows
Confident and professional phone manner
Excellent spoken and written English
Ability to handle objections and qualify firmly but respectfully
Strong CRM discipline and follow-up skills
Highly Regarded
Experience targeting regional NSW markets
Exposure to owner-builders and developers
Familiarity with NSW construction terminology
Previous remote/offshore role supporting Australian construction businesses
Ability to work to clear activity-based KPIs
KPIs & Performance Measures
Outbound activity targets (calls, emails)
Number of qualified NSW construction leads
Number of appointments booked
Appointment show-up rate
CRM accuracy and data quality
Originally posted on Himalayas