EXL

Engagement Manager - Credit Risk & Analytics

Remote, United States remote Entry $160,000 - $190,000
remote Technology & IT Salary listed Curated
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About the role

Work Location: Remote, Canada (EST Hours)
Pay Range: $160K/Yr - $190K/Yr CAD Base + Annual Bonus
The person in this role will work directly with the client and play a critical role in shaping how credit decisions, portfolio performance, and risk-adjusted revenue decisions are made. You’ll work on the full credit lifecycle from strategy and pricing to portfolio health and performance, ensuring the risk approach supports sustainable growth and strong financial outcomes. Your work will directly influence profitability, capital efficiency, and long-term scalability.

Key areas you will support include -

Credit Strategy & Portfolio Ownership – Driving portfolio performance, risk appetite, and policy direction

Pricing Strategy & Optimization – Balancing competitiveness and profitability across segments

Cross-Functional Leadership – Aligning credit strategy with Finance, Product, Sales, and Underwriting

Decision Accountability & Performance Oversight – Ensuring analytics and data teams deliver business impact

How you’ll be measured:

Portfolio Performance Ownership - Own IRR, cohort performance, roll rates, and funnel conversion metrics, ensuring alignment with company growth and profitability goals

Credit & Pricing Strategy Leadership - Define and evolve credit policy, underwriting strategy, and pricing frameworks that optimize risk-adjusted returns

Executive Influence & Cross-Functional Alignment - Partner across Finance, Product, Sales, and Operations to ensure consistent execution of credit strategy and influence business outcomes

You’re a Strong Fit if You:

Have strong decision-making capability and take full ownership of outcomes

Can balance risk and growth, making thoughtful trade-offs that drive business performance

Are highly analytical and comfortable challenging data and assumptions to reach better decisions

Communicate effectively at an executive level and influence across diverse stakeholders

Thrive in ambiguity and can operate in a fast-paced, evolving environment

Lead collaboratively while maintaining accountability and clear conviction

Demonstrate curiosity, adaptability, and a growth mindset

Are comfortable working across global, distributed teams

10+ years of progressive experience in credit risk with direct ownership of portfolio performance

3+ years in a director-level or higher leadership role managing teams

Strong experience in small business lending, alternative finance, Merchant Cash Advances or non-prime environments preferred

Proven track record of making credit and pricing decisions with measurable business impact

Experience operating at an executive level with strong cross-functional influence

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Data Analysis Finance Operations Remote Collaboration Sales remote

Likely questions

  1. Tell us about work you have done that is close to the Engagement Manager - Credit Risk & Analytics role.
  2. How would you approach your first 30 days at EXL?
  3. Which of Data Analysis, Finance and Operations have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Data Analysis, Finance and Operations.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Engagement Manager - Credit Risk & Analytics role because I can bring practical experience in Data Analysis, Finance and Operations, learn the team quickly, and contribute to the outcomes EXL needs from this hire.

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