EXL

Outpatient Trainer

Remote, United States remote Entry $85,000 - $90,000
remote Technology & IT Salary listed Curated
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About the role

The Outpatient Trainer plays a critical role in improving audit consistency, accuracy, and completeness by translating audit outcomes into effective learning experiences. This role supports the Outpatient Audit program by delivering and reinforcing training to improve coding accuracy and audit quality in alignment with EXL standards. This role leverages findings from random and targeted outpatient coding audits to identify learning gaps and deliver targeted training, refreshers, and performance support focused on medical documentation review and coding guideline application. The Outpatient Trainer partners closely with Quality Analysts, Auditors, and Subject Matter Experts to ensure training content reflects current outpatient coding requirements and audit expectations.
Salary Range: $85,000 – $90,000(based on experience, skills, and qualifications)
Location: 100% Remote (U.S.-based)
Up to 10% annual travel(for team meetings and limited client onsite engagements.)
A brief coding/auditing assessment may be included as part of the interview process.
For more information on benefits and what we offer please visit us athttps://www.exlservice.com/us-careers-and-benefits
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Remote Collaboration Writing Outpatient Trainer Technology remote

Likely questions

  1. Tell us about work you have done that is close to the Outpatient Trainer role.
  2. How would you approach your first 30 days at EXL?
  3. Which of Remote Collaboration, Writing and Outpatient have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Remote Collaboration, Writing and Outpatient.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Outpatient Trainer role because I can bring practical experience in Remote Collaboration, Writing and Outpatient, learn the team quickly, and contribute to the outcomes EXL needs from this hire.

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