Virtual Coworker

Sales & Customer Service Assistant for a Transportation & Logistics Services in

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

Inbound/outbound cold calling for sales outreach • Adding customers to schedule in CRM • Initial customer contact & company overview calls • Providing sales quotes to prospects • Daily follow-up calls (5–7 conversions/day) • To follow up conversation with the client • Follow-up voicemail outreach • CRM data entry & scheduling • Answering inbound customer service calls

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT CRM Customer Service Operations Sales remote

Likely questions

  1. Tell us about work you have done that is close to the Sales & Customer Service Assistant for a Transportation & Logistics Services in role.
  2. How would you approach your first 30 days at Virtual Coworker?
  3. Which of CRM, Customer Service and Operations have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with CRM, Customer Service and Operations.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Sales & Customer Service Assistant for a Transportation & Logistics Services in role because I can bring practical experience in CRM, Customer Service and Operations, learn the team quickly, and contribute to the outcomes Virtual Coworker needs from this hire.

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