Jumio

DevOps Engineer IV (Obs)

Remote, United States remote Entry Salary not listed
remote Design & Creative Curated
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About the role

Headquarters: India (remote)

Role Purpose

As a DevOps Engineer IV at Jumio, you are expected to be strong in both the “Dev” and “Ops” aspects of DevOps. We are seeking someone with a deep understanding of systems architecture and core computer science concepts, who can reason about system behavior rather than simply working with current toolsets.

This is a high-bar role with significant rewards. As one of our hires in our Bengaluru office, you will help shape the team and culture, collaborate with energetic peers who will challenge and inspire you, and gain considerable international exposure with opportunities for cross-departmental impact.

Role Value

This role is an individual contributor position within the Production team, with some focus on observability to improve reliability of our platform and boost engineer productivity. You will mentor junior engineers and drive collaborative projects across teams.

Responsibilities

Deploy, manage, and administer web services in public cloud environments.

Design and develop solutions for secure, highly available, performant, and scalable services in elastic environments.

Own all operational aspects of web services: automation, monitoring, alerting, reliability, and performance.

Innovate solutions to operational challenges with a direct business impact.

Drive resolution and communication during production-impacting incidents.

Lead technical projects and ensure project-level deliveries.

Collaborate effectively with engineering and business teams across continents.

Experience & Qualifications

Bachelor’s or advanced degree in Computer Science or a related field.

8+ years of professional DevOps / Infrastructure management experience, with 5+ years in AWS.

Strong foundation in operating systems, networking, distributed systems, and systems architecture.

Proven track record of leading critical DevOps projects.

Hands-on expertise with AWS services, orchestration (ECS, EKS), and infrastructure management.

Proficiency with observability concepts (logs, metrics, tracing)

Experience with SaaS observability platforms (eg Datadog, NewRelic, Honeycomb, Dynatrace…) and building in-house solutions (ELK stack, Prometheus, Grafana stack…)

Strong scripting and automation skills (Python, Bash).

Solid experience with Infrastructure as Code (Terraform, CloudFormation, Packer) and containerization (Docker, Kubernetes).

Strong debugging, troubleshooting, and problem-solving abilities.

Broad exposure to cloud-hosted applications, virtualization platforms, relational/non-relational databases, reverse proxies, and orchestration platforms.

Excellent communication, collaboration, and stakeholder management skills.

Demonstrated curiosity, continuous learning, and drive to raise the technical bar.

Nice to Have

Prior experience as a senior developer or application architect.

Experience in cloud cost optimization and exposure to FinOps concepts (cost allocation, unit economics…)

Experience working in compliance-regulated environments (PCI DSS, ISO 27000, HIPAA, SOC 2, GDPR).

Key Characteristics & Attitudes

We hire for attitude as much as skill. Attributes highly valued across Jumio include:

Friendly and supportive

Adaptable and flexible

Articulate and persuasive

High IQ and EQ

Jumio Values

Curious and coachable

Commercially aware

Resilient and tenacious

Big-picture thinking with attention to detail

IDEAL Values: Integrity, Diversity, Empowerment, Accountability, Leading Innovation

 

About Jumio

Jumio is the leading provider of online identity verification, eKYC, and AML solutions. With a global footprint, we are expanding to meet strong client demand across industries such as Financial Services, Travel, Sharing Economy, Fintech, Gaming, and more.

Equal Opportunities

Jumio is a collaboration of people with diverse ideas, strengths, interests, and cultures. We welcome applications from colleagues of all backgrounds and statuses.
Jumio Values:

IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation

Equal Opportunities:

Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses.

About Jumio:

Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. 

Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others.

Applicant Data Privacy

We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to [email protected].

To apply: https://weworkremotely.com/remote-jobs/jumio-devops-engineer-iv-obs

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Design & Creative Human Resources Python Remote Collaboration Devops Engineer remote

Likely questions

  1. Tell us about work you have done that is close to the DevOps Engineer IV (Obs) role.
  2. How would you approach your first 30 days at Jumio?
  3. Which of Human Resources, Python and Remote Collaboration have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Human Resources, Python and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the DevOps Engineer IV (Obs) role because I can bring practical experience in Human Resources, Python and Remote Collaboration, learn the team quickly, and contribute to the outcomes Jumio needs from this hire.

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