About the role
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Senior Account & Project Manager
Location: Remote - Colombia
Employment Type: Full-Time (Employee)
Number of Openings: 1 Position
Industry: Digital Marketing / Consulting & Professional Services
Compensation:$3,500 – $6,000 USD/month
English Proficiency: Near-native English (C1/C2) is required. Excellent written and verbal communication skills are essential for managing U.S. and UK-based clients.
Schedule: Full-Time | Business Hours aligned with UK and U.S. clients
About the Company
Our client is a fast-growing digital marketing agency serving businesses across the United States and the United Kingdom. The company specializes in SEO, website development, digital marketing, and growth strategies, delivering measurable business results through a collaborative, high-performance culture focused on ownership, accountability, and exceptional client service.
About the Role
We're looking for an experienced Senior Account & Project Manager to oversee a portfolio of approximately 10–15 active UK and U.S.-based client accounts, leading project delivery, operational execution, and client success.
This is a senior, high-ownership role where you'll serve as the primary point of contact for clients while coordinating internal teams, managing multiple digital marketing projects simultaneously, and ensuring every engagement is delivered on time, within scope, and to the highest quality standards.
The ideal candidate thrives in a fast-paced agency environment, enjoys balancing client relationships with project execution, and is comfortable making decisions, solving problems proactively, and operating with minimal supervision.
What You'll Do
Client Success & Account Management
Manage a portfolio of 10–15 active client accounts.
Lead recurring client meetings and provide timely follow-up communication.
Serve as the primary point of contact for assigned clients.
Manage expectations, priorities, timelines, and project delivery.
Build trusted, long-term client relationships through exceptional service.
Project Management
Own projects from planning through final delivery using ClickUp or a similar project management platform.
Coordinate internal teams, assign priorities, and monitor workloads.
Ensure projects remain on schedule, within scope, and aligned with client expectations.
Identify risks, remove roadblocks, and proactively resolve issues.
Digital Marketing Strategy
Develop and support SEO strategies and long-term growth plans.
Review website performance, analytics, and campaign results.
Conduct keyword research and identify optimization opportunities.
Review reports, content, audits, and client deliverables before publication.
Support website launches and digital marketing initiatives.
Team Coordination & Operations
Coordinate work across remote delivery teams.
Monitor capacity, workloads, and project priorities.
Support onboarding of new team members.
Prepare operational updates and communicate project status to leadership.
Help improve internal processes and delivery efficiency.
What We're Looking For
Required Qualifications
6–12+ years of experience in Digital Marketing, including at least 5 years within a marketing or digital agency.
Proven experience independently managing multiple client accounts.
Strong knowledge of SEO, including technical SEO, on-page optimization, keyword research, content strategy, Google Search Console, and reporting.
Experience managing multiple concurrent projects using ClickUp or similar project management platforms.
Working knowledge of Google Analytics and Google Tag Manager.
Excellent project management, organizational, and leadership skills.
Outstanding written and verbal English communication (C1/C2).
Strong problem-solving skills with a proactive ownership mindset.
Ability to manage multiple priorities while maintaining exceptional attention to detail.
Preferred Qualifications
Experience overseeing Google Ads or Meta Ads campaigns.
Familiarity with WordPress and website staging environments.
Experience supporting U.S. or international clients within construction, home services, or real estate industries.
Experience using Toggl or similar time-tracking platforms.
Experience leading cross-functional remote teams.
What Success Looks Like
Success in this role will be measured by your ability to:
Successfully manage a portfolio of 10–15 active client accounts.
Deliver projects on time, within scope, and to exceptional quality standards.
Build trusted relationships with clients while serving as their primary strategic contact.
Keep internal teams organized, aligned, and operating efficiently.
Drive measurable SEO and digital marketing performance for clients.
Maintain scalable workflows that support continued agency growth.
Why Join Us?
Fully remote opportunity.
Competitive compensation package.
High-impact leadership role with significant ownership and autonomy.
Work directly with clients across the United States and United Kingdom.
Collaborate with an experienced, high-performing digital marketing team.
Long-term career growth within a rapidly expanding agency.
Important Notes
Applications may receive priority consideration if candidates:
Have extensive experience managing multiple agency client accounts.
Demonstrate advanced SEO knowledge and digital marketing expertise.
Have successfully managed website development projects.
Are highly proficient with ClickUp or similar project management platforms.
Possess exceptional English communication skills.
Thrive in fast-paced environments with minimal supervision and a strong sense of ownership.
This is a remote/telecommute position.
Originally posted on Himalayas