Clera

Member of Technical Staff, Product (AI Agents)

Remote, United States remote Entry Salary not listed
remote Technology & IT Curated
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About the role

About the Role
We are an early-stage enterprise AI automation company headquartered in Munich, Germany. Our platform creates AI coworkers that observe, learn, and take over complex but repeatable workflows — freeing teams in professional services, insurance, financial services, and customer support from hours of manual busywork.
As a Member of Technical Staff, Product, you will turn observed workflow data into production-grade AI agents that work autonomously on behalf of customers. You'll own the full lifecycle — from talking directly with customers to understand their operations, through building and deploying agents, to monitoring and iterating in production. This is a high-ownership, hands-on role at the core of what we ship.
What You'll Do
Convert workflow observations into AI agents that perform work autonomously and reliably.

Partner closely with customers to understand their operations and surface high-value automation opportunities.

Ship automations that replace hours of repetitive manual effort and measurably improve team efficiency.

Own production AI agents end-to-end: design, build, deploy, monitor, and continuously improve them.

Run rapid experiments with new models, prompting techniques, and use cases; benchmark results and ship what works.

Design thoughtful AI × Human interfaces that make automation practical and trustworthy for real users.

What We're Looking For
Must-haves:
5+ years of experience in ML/AI product development, with a track record of building and delivering production-grade AI agents.

Hands-on experience shipping LLM-based systems in production — not just prototypes.

Strong Python programming skills; comfortable owning a full production Python codebase.

Experience owning AI agents end-to-end: build, deploy, monitor, and improve.

Demonstrated ability to turn observed real-world workflows into deployable AI automations.

Nice-to-haves:
Experience designing AI interfaces for effective human-AI collaboration.

Familiarity with model experimentation, benchmarking, and systematic selection of approaches.

Experience with observability and monitoring for AI systems (metrics, dashboards, alerting).

Comfort operating in early-stage, fast-moving startup environments with high autonomy.

Customer-facing experience gathering requirements and iterating on solutions based on real feedback.

Location
This role is on-site in Munich, Bavaria, Germany. Candidates must be willing to work from our Munich office. Visa sponsorship is not available — candidates must already have the right to work in Germany.
Compensation & Benefits
Compensation details are not specified for this role. You will be joining a small, high-ownership team at an early stage, with the opportunity to shape both the product and the engineering culture from the ground up.
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Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Role
Technology & IT Customer Service Operations Python Member Technical remote

Likely questions

  1. Tell us about work you have done that is close to the Member of Technical Staff, Product (AI Agents) role.
  2. How would you approach your first 30 days at Clera?
  3. Which of Customer Service, Operations and Python have you used recently, and what did it help you achieve?
  4. Describe a time you solved a problem without waiting to be told exactly what to do.
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Customer Service, Operations and Python.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Member of Technical Staff, Product (AI Agents) role because I can bring practical experience in Customer Service, Operations and Python, learn the team quickly, and contribute to the outcomes Clera needs from this hire.

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