About the role
Project Description:
This is not a project, instead, it represent the management team who oversees the projects within the IQVIA iEngage Program plus a Data Analyst. This structure aligns to our contract structure.
CustomerTimes is looking for a seasoned Project Manager Lead/Delivery Head to lead development an AI-augmented platform that transforms how large pharmaceutical companies detect, triage, and resolve commercial data anomalies across distribution, retail, demand, and specialty data sources.
This role sits at the intersection of deep pharma commercial data expertise and product leadership, requiring someone who understands the full data source ecosystem (867, DDD, 852, Xponent, Claims, specialty feeds) and the real-world pain points data stewards face daily.
Key Responsibilities
Lead and manage full lifecycle delivery of data programs and projects, from concept through implementation and adoption.
Partner with business and technical teams to translate business needs into technical requirements and data solutions.
Manage vendor relationships, including evaluation, pre-sales discussions, andongoing vendor support.
Create and maintain program roadmaps, delivery plans, and resource allocations to ensure successful outcomes.
Act as the primary point of contact for executives and stakeholders, reporting on progress, risks, and mitigations.
Requirements:
7–10+ years of professional experience in program/project management, delivery leadership, or related fields.
Multiple examples of successfully delivered large‑scale or enterprise programs.
Proven experience in leading and delivering complex programs or projects, ensuring clear business impact and high client satisfaction.
Strong ability to act as a bridge between business stakeholders and technical teams, translating business needs into actionable delivery plans.
Excellent English communication and soft skills, including ownership, accountability, curiosity, and confidence in client‑facing interactions.
Demonstrated experience managing end‑to‑end delivery, including scope, timeline, budget, risks, and stakeholder communication.
Track record of successfully delivering enterprise‑level initiatives in dynamic, fast‑paced environments.
Domain & Industry Exposure
Experience in Healthcare & Life Sciences (Pharma / HLS) projects is required. This may include partial involvement, smaller initiatives, or cross‑industry programs where healthcare context was present.
Understanding of regulated or compliance‑driven environments is a strong advantage.
Business Development & Commercial Involvement
Direct involvement in business development activities, clearly demonstrated through:
Pre‑sales support
Proposal/RFP contribution
Client pitches or solution shaping
Account growth or expansion initiatives
Experience beyond pure delivery is expected.
International & Distributed Team Experience
Proven experience working with or leading distributed, multicultural teams.
Collaboration with teams based in India (delivery, engineering, data, QA, etc.) is a strong plus.
AI Exposure
Experience in hands‑on AI exposure is required. This does not need to be extensive, but candidates should demonstrate clear engagement with AI, such as:
AI/GenAI POCs or pilots
Small internal initiatives
AI‑enabled product features
What we offer:
Competitive salary;
100% remote opportunity;
Referral program
Flexible work schedule
Opportunities for professional growth and advancement;
A collaborative and innovative work environment;
Support for participation in professional development opportunities (webinars, conferences, trainings, etc.);
Regular team-building activities and bi-annual company-wide events.
Originally posted on Himalayas