About the role
Massage Therapists at Tenaya Stone Spa provide exceptional Guest Service while providing massages/other related services to Guests for therapeutic and remedial reasons, administering body conditioning treatments by applying various approved products.
Responsibilities :
Provide consistent professional massage treatments in accordance with Tenaya Stone Spa protocols and accepted certification practices
Ability to effectively perform all spa treatments and services as defined by the position being performed
Ability to properly apply oils, lotions, and other appropriate products
Properly care for equipment and use proper amounts of products to be cost effective
Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
Perform prep work and properly clean and restock room as required
Actively promote spa, treatments, services, sessions, and retail as well as programs and promotions
Handle Guests questions and concerns professionally and courteously
Provide accurate and immediate responses to all requests by Guests ensuring complete Guest satisfaction
Attend mandatory training to maintain knowledge of current spa policies, procedures, and trends
Must be able to perform all massage treatments offered by Tenaya Stone Spa
Additional leadership opportunities may be available that would require completion of an additional practical/assessment
Basic Qualifications :
You must be at least 18 years of age to be considered for this role
Must currently hold and maintain state Massage Therapist license (with state of California)
Previous experience in a spa or hotel environment
Ability to handle difficult/sensitive situations independently while confidently utilizing service recovery methods
Possess complete knowledge of all services and products while educating Guests
Strong verbal communication skills
Must have enthusiasm and possess excellent guest service skills
Receptive to special requests and proactive in anticipating Guests needs
Knowledgeable about The Disneyland Resort and surrounding area
Preferred Qualifications:
Previous leadership experience in a spa environment
Basic computer knowledge
Additional Information :
SCHEDULE AVAILABILITY
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. This roles is Full Time and requires full availability, including working evenings, weekends and holidays when needed.
SUBMITTING YOUR APPLICATION
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The pay rate for this role in California is $21.13 per hour, plus commission and gratuities.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.