About the role
Cologne (Hybrid) | Full-time | Permanent
Build the Future of Trusted E-Commerce
At Trusted Shops, we're building Europe's leading Community of Trust.
For more than 25 years, we have helped consumers shop online with confidence through our Trustmark, Buyer Protection and trust solutions for online businesses. Today, millions of consumers and thousands of online shops rely on Trusted Shops to create safe and trustworthy shopping experiences.
To further strengthen our market presence in the DACH region, we are looking for a commercially driven and relationship-oriented Senior Partner Manager who thrives on building strategic partnerships, unlocking growth opportunities and expanding our ecosystem across agencies, affiliates and e-commerce partners.
Your Impact
As Senior Partner Manager, you will play a key role in growing and developing Trusted Shops' partner ecosystem across Germany, Austria and Switzerland.
You will build long-term relationships with partners, identify new business opportunities and create win-win collaborations that drive revenue growth, market visibility and partner success.
This is a highly visible role with direct influence on our commercial growth strategy within one of Europe's most dynamic e-commerce markets.
What You'll Do
Develop and manage relationships with agencies, affiliates and other strategic partners across the DACH market.
Expand and strengthen Trusted Shops' partner ecosystem through proactive business development activities.
Enable partners to successfully promote Trusted Shops solutions.
Identify upselling and cross-selling opportunities within existing partner relationships.
Monitor partnership performance and derive actionable insights from data.
Stay up to date with industry trends, market developments and best practices.
Partner closely with Sales, Marketing and Customer Success teams to maximize partner impact.
Support integrated go-to-market initiatives and joint campaigns.
Represent Trusted Shops within the DACH e-commerce ecosystem and at industry events.
5+ years in Partner Management, Business Development, Affiliate Marketing, or Sales, ideally with experience in the DACH market and an established agency network.
Strong understanding of the e-commerce industry; SaaS experience is a plus.
Demonstrated success in building and scaling agency and affiliate networks with measurable revenue impact; strong commercial mindset; successful in partner activation, upselling, and indirect channel growth; experience in performance marketing and agency-led lead generation.
Hands-on experience with CRM and marketing tools such as Salesforce and HubSpot.
Fluency in German (C2) and good English skills (B2).
What we offer you
Hybrid work: Combine fixed office days (2 days / week) with flexible remote work.
Academy Onboarding: 4-weeks onboarding together with all new starters in Sales, Customer Success, and Account Management.
Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway
Permanent contract with Europe's trusted brand.
28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival.
Buddy program: An experienced trustee is at your side.
Learning & Development: Individual training opportunities.
Events: Team Events, Unit Events, etc.
Health Pass: Earn an additional vacation day by actively participating in free online and offline sports, fitness and health courses.
Onboarding & Growth
At Trusted Shops, you’ll kick off your journey with an onboarding experience designed to spark confidence, connection, and real momentum. It all begins with Culture & Value Week: an energizing in-office start where you learn, collaborate, and experience our values firsthand.
The first four onboarding weeks give you everything you need to thrive, from tools and workflows to our Trusted Shops’ mindset. With ongoing support from local champions, enablement specialist, regular feedback, and a global onboarding group, you quickly build the skills and network that power your growth.
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you are what we are looking for? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
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