About the role
--for kmc input
Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves
Key Roles & Responsibilities
Platform Administration & Operations
Own day-to-day and strategic administration of the Automation Anywhere A360 platform, including Control Room, Bot Creators, and Bot Runners
Ensure platform availability, performance, scalability, and disaster recovery readiness
Lead Automation Anywhere upgrades, patches, and environment enhancements
Monitor bot performance, queues, logs, and schedules to ensure smooth and reliable execution
Service Management & Operational Support
Manage RPA platform incidents, problems, and changes in line with enterprise service management processes
Act as Tier 3 escalation support for complex production issues
Perform root cause analysis and implement permanent corrective actions
Support release, change, and deployment activities across environments
Develop and maintain operational runbooks, SOPs, and knowledge documentation
Governance & Security
Enforce platform standards, controls, and best practices across all RPA environments
Ensure compliance with security, access control, and audit requirements
Manage user roles, credentials, and vault configurations
Support audit reviews and ensure traceability of bot executions and changes
Environment & Release Management
Manage bot promotion and deployments across Dev, Test, UAT, and Production
Ensure proper version control, rollback procedures, and release approvals
Coordinate environment readiness to support scaling and new automation delivery
Stakeholder & Team Enablement
Partner with RPA developers, solution architects, infrastructure, and security teams
Provide technical guidance and operational best practices
Mentor junior administrators and contribute to operational capability maturity
Required Skills & Qualifications
5+ years of experience in RPA platform administration, with strong expertise in Automation Anywhere (A360)
Proven experience supporting enterprise-scale, production RPA environments
Strong understanding of RPA platform architecture and lifecycle management
Hands-on experience with Control Room configuration, scheduling, monitoring, and Credential Vault
Strong troubleshooting and problem-solving skills
Knowledge of Windows servers, virtual machines, and access management
Excellent communication and stakeholder coordination skills
Key Competencies
Platform ownership and accountability
Operational excellence and risk awareness
Strong attention to detail and quality
Leadership and mentoring capability
Ability to manage multiple priorities in fast-paced environments
Originally posted on Himalayas