About the role

SOSi is seeking a JIRA Administrator to support mission requirements for a structured approach to further develop, integrate, and sustain a scalable, federated data ecosystem that enhances interoperability, governance, and mission-driven analytics for a DoD customer. The primary objective of the program is to bridge the operational gaps between DoD, IC, interagency, and non-traditional international partners to enable real-time information sharing, dynamic data integration, and mission-tailored analytical capabilities.
Essential Job Duties:

Configure and maintain JIRA workflows, projects, and issue tracking systems.

Manage and optimize JIRA configurations to meet business and technical requirements.

Integrate JIRA with GitLab, Confluence, and other DevOps tools.

Support Agile methodologies and related project management practices.

Troubleshoot and resolve system issues related to JIRA administration.

Collaborate with development, operations, and project teams to improve processes and system functionality.

Minimum Qualifications:

Bachelor’s degree in Information Technology, Computer Science, or a related field OR five (5) years of equivalent experience in JIRA administration.

Demonstrated experience configuring and managing JIRA workflows.

Experience managing issue tracking systems and workflow automation.

Proficiency in JIRA administration, including workflow development and permission management.

Experience integrating JIRA with GitLab, Confluence, or other DevOps tools.

Experience with Agile methodologies, dashboard customization, and service-level agreement (SLA) monitoring is required.

Strong problem-solving and analytical skills.

Desired Qualifications:

Atlassian Certified JIRA Administrator certification.

ITIL Foundation Certification.

Working Conditions:

This is a part-time, on-call position

The work to be performed remotely

Must have strong internet connection

Quit workspace free from interruptions and background noise

Working at SOSi:
All interested individuals will receive consideration and will not be discriminated against for any reason.
Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
Originally posted on Himalayas

Interview prep

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Senior

Technology & IT Administration API integration Data Analysis Operations Project Management Senior level

Likely questions

Tell us about work you have done that is close to the JIRA Administrator role.
How would you approach your first 30 days at SOSi?
Which of Administration, API integration and Data Analysis have you used recently, and what did it help you achieve?
How have you led people, improved a process, or made a hard decision in a previous role?
How do you stay organised and communicate clearly when working remotely?

Prepare before the call

A recent example that proves your experience with Administration, API integration and Data Analysis.
One short story with a problem, your action, and the result.
Two examples that show the strengths listed on your CV.
A clear reason why this role and company interest you.
Your availability, preferred work style, and salary expectations.

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What would success look like in the first 90 days?
What are the main problems this hire should help solve?
How does the team give feedback and measure good work?
What does a normal working week look like for this role?

Practice line

I am interested in the JIRA Administrator role because I can bring practical experience in Administration, API integration and Data Analysis, learn the team quickly, and contribute to the outcomes SOSi needs from this hire.

JIRA Administrator

About the role

Walk in with sharper answers.

Likely questions

Prepare before the call

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