About the role

WEN WIR SUCHEN

Für unser Schwesterunternehmen die Gamma Communication GmbH suchen wir an unserem Standort in Oberkotzau (Bayern) Unterstützung.

Deine Aufgaben

Bearbeitung und Lösung von Incidents und Service Requests im 1st- und 2nd-Level-Support

Administration von Benutzerkonten, Berechtigungen und Workplace-Services

Unterstützung bei Onboarding-, Offboarding- und Change-Prozessen

Betrieb und Weiterentwicklung von Freshservice und ITSM-Prozessen

Verwaltung von IT-Assets, Lizenzen und Workplace-Technologien

Mitarbeit bei Automatisierungs- und IT-Projekten

Etellung von Dokumentationen und Wissensdatenbanken

Enge Zusammenarbeit mit internen und externen Stakeholdern

Dein Profil

Mehrjährige Erfahrung im IT Support, Service Desk oder Workplace Management

Kenntnisse in ITIL-basierten ITSM-Prozessen und gängigen Ticketing-Systemen

Gute Kenntnisse in Microsoft 365 sowie der Benutzer- und Berechtigungsverwaltung

Erfahrung im Management von Windows- und macOS-Endgeräten

Verständnis für IT-Sicherheit, Asset Management und moderne Workplace-Technologien

Serviceorientierte, strukturierte und eigenverantwortliche Arbeitsweise

Kommunikationsstärke, Teamgeist und Lernbereitschaft

Sehr gute Deutsch- und gute Englischkenntnisse in Wort und Schrift

Find Jobs in Germany on Arbeitnow

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Mid

Technology & IT Administration Operations Workplace Specialist All Mid level

Likely questions

Tell us about work you have done that is close to the Workplace Operations Specialist (all genders) role.
How would you approach your first 30 days at Starface GmbH?
Which of Administration, Operations and Workplace have you used recently, and what did it help you achieve?
Describe a time you solved a problem without waiting to be told exactly what to do.
How do you stay organised and communicate clearly when working remotely?

Prepare before the call

A recent example that proves your experience with Administration, Operations and Workplace.
One short story with a problem, your action, and the result.
Two examples that show the strengths listed on your CV.
A clear reason why this role and company interest you.
Your availability, preferred work style, and salary expectations.

Ask them

What would success look like in the first 90 days?
What are the main problems this hire should help solve?
How does the team give feedback and measure good work?
What does a normal working week look like for this role?

Practice line

I am interested in the Workplace Operations Specialist (all genders) role because I can bring practical experience in Administration, Operations and Workplace, learn the team quickly, and contribute to the outcomes Starface GmbH needs from this hire.

Workplace Operations Specialist (all genders)

About the role

Walk in with sharper answers.

Likely questions

Prepare before the call

Ask them

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