Grafana Labs

Senior Enterprise Account Executive, Acquisition | West | Remote

Remote, United States remote Senior $260,000 - $300,000
remote Senior level Technology & IT Salary listed Curated
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About the role

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

Grafana Labs is looking for a Senior Enterprise Account Executive, Acquisition who will be responsible for prospecting and closing new business across the West region. You will identify, nurture and close opportunities with new customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Growth team. Ideally, you come from a technical background and have sold technical products before.

Responsibilities

Meet and exceed individual quarterly and annual sales goals

Outbound prospecting into net-new customers

Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations)

Cultivate sales through outbound prospecting and inbound leads

Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise

Become an expert in managing your sales pipeline in Salesforce

Manage quote creation, order processing, and day-to-day customer requests

Requirements

5+ Years of Experience in Infrastructure Technology Sales

Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)

Energetic, upbeat, entrepreneurial, tenacious team player

Adaptable and with demonstrable experience in high velocity technology companies

Familiarity with open source technology is a significant advantage

You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually

Bonus Points For:

Experience using Salesforce

Experience using Command of the Message and MEDD(P)ICC is ideal

In the US, the OTE compensation range for this role is $260,000 - $300,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.

Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.

Transparent Communication – Expect open decision-making and regular company-wide updates.

Innovation-Driven – Autonomy and support to ship great work and try new things.

Open Source Roots – Built on community-driven values that shape how we work.

Empowered Teams – High trust, low ego culture that values outcomes over optics.

Career Growth Pathways – Defined opportunities to grow and develop your career.

Approachable Leadership – Transparent execs who are involved, visible, and human.

Passionate People – Join a team of smart, supportive folks who care deeply about what they do.

In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.

Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer:Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Senior
Technology & IT CRM Human Resources Remote Collaboration Sales Writing Senior level

Likely questions

  1. Tell us about work you have done that is close to the Senior Enterprise Account Executive, Acquisition | West | Remote role.
  2. How would you approach your first 30 days at Grafana Labs?
  3. Which of CRM, Human Resources and Remote Collaboration have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with CRM, Human Resources and Remote Collaboration.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Senior Enterprise Account Executive, Acquisition | West | Remote role because I can bring practical experience in CRM, Human Resources and Remote Collaboration, learn the team quickly, and contribute to the outcomes Grafana Labs needs from this hire.

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