Massachusetts Mutual Life Insurance Company

Disability Underwriting Research Consultant

Remote, United States remote Senior $115,900 - $152,100
remote Senior level Technology & IT Salary listed Curated
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About the role

The Opportunity:
This role will support the modernization of MassMutual’s Disability Income underwriting manual, including the evaluation, redesign, development, and ongoing maintenance of evidence-based medical and non-medical underwriting guidelines. This is a high-impact opportunity to contribute to a strategic initiative that will help shape the future of DI underwriting at MassMutual and support the development of next-generation underwriting guidance aligned with digital transformation, underwriting quality, and long-term risk performance.
The ideal candidate will be a highly experienced Disability Income underwriter with strong technical expertise, sound judgment, and the ability to translate complex medical, underwriting, claims, and industry information into clear, practical guidance for underwriters.
The Team:
You’ll join a collaborative and forward-thinking team of underwriters from various backgrounds and product expertise, who are motivated to shape the underwriting landscape at MassMutual. As a team, we demonstrate accountability, agility, a dedication to being inclusive, strong business acumen, and the courage and professionalism to advocate for meaningful change while constructively challenging the status quo.
The Impact:

Support the modernization and ongoing evolution of MassMutual’s Disability Income medical and non-medical underwriting manuals, helping ensure guidelines are evidence-based, practical, consistent, and aligned with business objectives.

Research medical conditions, treatment advances, clinical outcomes, claims experience, and industry practices to support the development of updated underwriting guidance.

Draft, review, and refine medical underwriting guidelines that translate complex clinical and risk information into clear, actionable direction for underwriters.

Partner with the DI Head Underwriter, Lead Disability Underwriter, Medical Directors, Claims, Pricing, Compliance, Product, and underwriting leadership to ensure guideline recommendations are balanced, competitive, and appropriately aligned with risk objectives.

Contribute to impairment-based underwriting frameworks and support the development of consistent approaches to clinical risk stratification.

Support digital and automated underwriting initiatives by helping translate guidelines into rules-based decisioning logic, knowledge-base content, and future underwriting technology requirements.

Assist with training, communication, and change management efforts to promote adoption of updated underwriting guidance across underwriting teams.

The Minimum Qualifications:

8+ years of work experience in Individual Disability Income Insurance Underwriting OR 8+ years as an Occupational Health Nurse

8+ years of progressive experience in DI underwriting, including medical risk assessment, underwriting standards interpretation, and underwriting operations.

8+ years of experience evaluating medical evidence and applying underwriting guidelines to assess insurability and risk.

8+ years of experience conducting research and analysis of medical, claims, underwriting, and industry data, translating findings into underwriting recommendations and decisions.

Individual Disability Income underwriting approval authority of at least $15,000

The Ideal Qualifications:

Bachelor’s Degree.

Industry exams/designations completed or in progress, e.g., ALU 101, 201, 202, LOMA, ALMI, FMLI, ALU, FALU, DIA, DIF, RHU, CLU

Advanced knowledge of individual DI insurance practices, underwriting standards, risk selection, and operations.

Experience developing, updating, or maintaining medical underwriting guidelines, manuals, job aids, or formal underwriting frameworks.

Demonstrated ability to translate medical literature, clinical trends, and risk insights into practical underwriting guidance.

Familiarity with impairment-based underwriting frameworks and clinical risk stratification.

Exposure to automated or digital underwriting tools, rules-based decisioning, or underwriting knowledge-base development.

Strong written communication skills with the ability to create clear, concise, and actionable technical guidance.

Ability to collaborate across functions and influence through expertise, credibility, and sound judgment.

What You Can Expect at MassMutual

MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:

Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes

A collaborative environment where perspectives are welcomed

Access to learning, development, and internal networks that support continuous growth and skill-building over time

Employee-led communities and forums that foster connection, learning, and inclusion across the organization

A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset

Salary Range:
$115,900-$152,100
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.
Originally posted on Himalayas

Interview prep

Walk in with sharper answers.

Use this as a quick practice sheet before you speak with the employer.

Senior
Technology & IT Sales Disability Underwriting Research Consultant Senior level

Likely questions

  1. Tell us about work you have done that is close to the Disability Underwriting Research Consultant role.
  2. How would you approach your first 30 days at Massachusetts Mutual Life Insurance Company?
  3. Which of Sales, Disability and Underwriting have you used recently, and what did it help you achieve?
  4. How have you led people, improved a process, or made a hard decision in a previous role?
  5. How do you stay organised and communicate clearly when working remotely?

Prepare before the call

  • A recent example that proves your experience with Sales, Disability and Underwriting.
  • One short story with a problem, your action, and the result.
  • Two examples that show the strengths listed on your CV.
  • A clear reason why this role and company interest you.
  • Your availability, preferred work style, and salary expectations.

Ask them

  • What would success look like in the first 90 days?
  • What are the main problems this hire should help solve?
  • How does the team give feedback and measure good work?
  • What does a normal working week look like for this role?
Practice line

I am interested in the Disability Underwriting Research Consultant role because I can bring practical experience in Sales, Disability and Underwriting, learn the team quickly, and contribute to the outcomes Massachusetts Mutual Life Insurance Company needs from this hire.

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