About the role
Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.
POSITION SUMMARY:
Player Support communicates with with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).
Requirements
Strong written and verbal communication skills in English.
Strong written and verbal communication skills in Portuguese.
Ability to multi-task.
Ability to easily adapt in a constant evolution environment
Excellent customer service skills
Ability to actively listen to instructions and execute tasks communicated.
Full-time availability
High School Diploma preferred but not required.
Living in Mexico City or Estado de Mexico.
Benefits
Salary: $18,000.00 gross (before taxes)
Law Benefits.
2 days off.
Career path.
After 3 months:
Medical expenses insurance.
Saving funds.
Grocery tickets ($1,200)
Here you can watch some videos from our official FB account regarding this position:
https://www.facebook.com/watch/?v=612148667236746&...
https://www.facebook.com/watch/?v=570454408169826&...
https://www.facebook.com/watch/?v=1108036716785896...
PRIVACY POLICY:
By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.